At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Senior Bid Manager supports our global sales teams by managing responses to complex RFx (Tenders, Bids, Information) documents. This role plays a pivotal role in supporting public sector and commercial opportunities within the MENAT region, with specific experience producing high-quality, client-centric proposals in Saudi Arabia and UAE.

You lead the end-to-end  bid development process, from pre-release of customer RFIs/RFPs through submission. You have a detailed understanding of the Middle East public sector bid process and can coach teams on proposal best practices that create client-focused win strategies for each submission. Key responsibilities include assisting in qualification, providing existing and new content, editing documents for consistency and submitting compliant professional proposals. The Senior Bid Manager remains involved with the opportunity after submission to assist with presentation development, best and final offers, debrief sessions and lessons learned discussions.

This role requires a deep understanding of the bid process, including analysis of client issues and requirements and the ability to translate a solution into a compelling value-added proposal. Your experience includes the ability to build trusted relationships with key stakeholders across business lines, and a track record of delivering successful outcomes for clients. You develop bids that focus on resolving client issues and driving positive change while ensuring that documents are consistent with Iron Mountain’s messaging, positioning and brand.

Key Accountabilities

Manage the complete lifecycle of multiple, concurrent bids following defined processes and taking responsibility for the quality, accuracy and integrity of the final bid. Reviews tenders to identify critical requirements and conduct needs analysis with sales and other stakeholders.

Lead each assigned tender, setting and maintaining bid schedules, assigning tasks and supporting all deliverables. Effectively manage complex responses and multiple deadlines.

Analyse client needs and business drivers to ensure win themes, client benefits and evaluation criteria are addressed throughout the bid. Work with the sales lead to ensure the bid strategy aligns with the sales strategy.

Write and edit bid sections for continuity, logic, organisation, message and compliance to emphasise Iron Mountain differentiators.

Communicate with designated subject matter experts to understand complex solutions, and develop and write non-standard responses to bid questions. Maintain professional working relationships with SMEs in function groups such as HR, Marketing, Legal, IT, Security and Operations.

Work with recognised external partners and manage a centralised bid process that enables alignment to key bid deliverables.

Leverage past professional experience to identify and introduce process improvements and best practices related to bid management. Champion efforts to ensure all deliverables are aligned with the firm’s brand.

Perform win-loss debriefs and lessons learnt reviews/analysis, and capture feedback for continuous improvement of the bid process.

Create and help maintain bid content and other internal/external resources that can be used by the entire team.

Additional Responsibilities

Assist sales with creation of questions and strategies for clients before release of a formal tender.

Support preparation of other deliverables related to the business opportunity, such as presentations and best and final offers. Assist with messaging, slide creation, strategy and coaching.

Develop and maintain a strong understanding of all Iron Mountain products and services and their corresponding value proposition.

Knowledge, Skills and Experience

Substantial experience managing a defined bid process for the Middle East public sector, specifically Saudi Arabia and UAE, and commercial clients, including extensive experience in winning complex service opportunities.

Proven track record in leading cross-functional teams that encompass subject matter experts from various corporate areas; writing and editing bid answers and executive summaries that highlight differentiation and alignment with client needs

Native Arabic speaker plus exceptional writing skills in Arabic, plus spoken and written fluency in English

Experienced with service-based and/or technology solution proposals

Ability to effectively manage multiple, simultaneous projects in a fast-paced environment

Excellent organisational skills and attention to detail required

Proficiency with use of MS Office, Google Suite, Adobe Acrobat and similar technology, and experience with content management systems helpful (RFPIO/Responsive, Loopio, Qvidian)

Additional language fluency, particularly Turkish, highly desirable

APMP Certification would be an added advantage