•   Send invoices and account updates

•   Keep an accurate record of member accounts and outstanding balances

•   Receive, sort, and track incoming payments

•   Validate debit accounts to ensure the credibility of payments

•   Issue receipts for received payments

•   Address and solve member questions and issues

•   Securely handle client data and payment information

•   Provide regular, accurate reports of billing data

Skills and Qualifications:

•   At least 2 years BPO US Healthcare experience required

•   Billing or Claims experience is preferred

•   Willing to work at night and also comfortable in performing outbound calls as needed

•   Strong communication skills

•   Great team player with excellent interpersonal skills

•   Willing to work on site (McKinley office)

•   Knowledge and working experience with ORMB tool an advantage but not required