Company Overview

Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.

Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.

Position Purpose: 

The Senior Business Analyst, Workforce Planning is responsible for reporting on and analyzing workforce data, developing insights and supporting the planning and design that aligns with the workforce management strategy. In this position, the Senior Business Analyst draws data-driven insights to tell a story and recommend how to best optimize the retail store staffing needs enhancing employee engagement and productivity. The Senior Business Analyst will partner with cross-functional teams including Sleep Number Enterprise Analytics, the broader Sleep Number analytics community, HR Operations, and Retail Leaders to ensure workforce initiatives and processes are effectively planned, executed and monitored.

Primary Responsibilities:

Manage workforce data and build data queries to help better understand day-to-day operations identifying efficiencies and selling opportunities that impact topline sales performance.Interpret data to identify solutions, bring forward data supported proposals and tell data driven stories that inform business justifications and leadership decision making.Conduct ongoing analysis of the impact the workforce management strategy has on performance and other key company priorities (e.g., sales, expenses, key selling events); identifying areas of success and opportunity.Manage workforce management system in Workday and tool configurations as required (e.g., labor law rules, hours of operation, access, etc.).Build and enhance workforce reporting and analytics to further improve existing processes as well as identify new opportunities for sales growth and cost optimization – using tools like MS Excel and Power BI.Build tests and rollout plans around workforce optimization items, selling concepts to sales leaders, and gaining alignment and buy-in.Identify enhancement opportunities for system & process advancements and communicate path towards adoption and integration into current workforce strategy.Respond to requests from Retail Leaders while managing steps such as intake, assessment, and resolution and then communicating results effectively in support of the partnership.Create retail calendars of schedule specific impacts and needs including sales trend, events, etc.Execute daily, weekly, monthly tasks related to the scheduling process.

Position Requirements: 

5+ years of data analytics experience and/or workforce management experience, or similar scheduling platform analytics, platform management or project managementBachelor’s degree in data analytics or equivalent experience supporting workforce management in retail store, contact center or commensurate environmentExperience in Workforce Management software (Workday or other) optimizing staffing efficiencyPreferred experience in one or more of following systems: Workday Scheduling; Power BI, Anaplan, and other analytics or modeling tools such as Synapse, Variant or CalabrioAdvanced computer skills with proficiency in Microsoft Office apps (e.g., Excel, Teams, Outlook, PowerPoint)Strong analytical skills with ability to interpret data and translate it into actionable insightsDemonstrated ability to advocate for data driven concepts internally with strong technical knowledge preferred (Power BI, Anaplan, or other)Excellent communication skills and demonstrated proficiency (written and verbal) in EnglishAbility to communicate effectively with staff at all levels and teams’ progress to business leadersDemonstrated success in learning new systems and ability to identify, troubleshoot, and fix issuesAbility to work independently, prioritize tasks, meet deadlines and collaborative in a fast-paced team environment

Working Conditions:

Sleep Number offers a hybrid work environment providing a flexible balance and blend of remote work and onsite collaboration in office at Sleep Number's corporate Headquarters in Minneapolis, MinnesotaMinimal travel (