Preferred Qualifications

This role will be responsible for the gathering and compilation of Business Intelligence information for EMEA Business Operations. 

The successful applicant will be familiar with sales functionality within Oracle Sales Cloud (Fusion CRM), and the data structures which are the foundation of the "go to market" model within Sales Cloud. A working knowledge of reporting tools such as SI is also required. Strong communication skills and an ability to deal with ambiguity and build consensus are also key skills.

Detailed Description and Job Requirements 

Part of the EMEA Business Operations Team, the Business Analyst 4-Ops Role’s core activity involves working with Business Operations Managers, Sales Management and support teams involved in the all Quote to Delivery related activities in order to make sure revenue targets are met, drive standardization around the process and ensure all tasks performed remain compliant with Oracle policies and procedures.

 Responsibilities:

• Drive standardization, consistency and simplification, acting as a field Business analyst and consultant to offer support and guidance to both the Business Operationscommunity and the Field Sales community • Liaise between sales and fulfilment/logistics teams for managing delivery related escalations • Participate in review sessions with the support teams for tracking the performance and identifying process improvement opportunities • Close engagement with the Process Managers for ensuring all sales processes and tools related to Quote to Delivery activities are used correctly by the sales teams and regional business operations teams • Collaboration with BusOps Leaders and main point of contact • Track ongoing Projects/Initiatives at individual and team level • Prepare and conduct Business Reviews with main stakeholders • Team meetings • Identify areas of improvement and optimization • Participate in team initiatives and involve team members.

 

Qualifications:                                                                                                                

• Fluency in English • Very good computer skills (MS Office, especially Excel with good reporting skills) • Previous experience in program management • Good interpersonal and communication skills • Ability to build and maintain close relationships with multiple teams and create a good working relationship with key people in various roles. • Process orientated and open-minded, in a fast changing environment • Well-organised and structured, ability to prioritize and multitask • Good attention to detail • Customer and results oriented • Ability to work independently as well as a team member

 Competencies/Skills

 

✓ Job duties are varied and complex utilizing independent judgment. ✓ May have project lead role and project management skills are required. ✓ Attention to detail critical. ✓ Ability to collect, organize, and display data in spreadsheet format. ✓ Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. ✓ Relationship management skills strongly desired. ✓ Strong written and verbal communication skills to interact with management and possible clients desired. ✓ Good organizational & planning skills. ✓ Microsoft Office savvy. ✓ Self-sufficient & task oriented. ✓ Proactive attitude and capable of taking ownership over the processes. ✓ Analytical skills & problem solving attitude are required

Career Level - IC4