Kuala Lumpur, Malaysia
70 days ago
Senior Business Analyst
About the RoleThis job opening for an experienced Business Analyst falls under of the Data Management Platform (DMP) business area within the Data & Services Tribe. Day-to-day work would involve translating customer requirements into more technical specifications for medium-to-large size/complexity projects ensuring customers' business problems are solved in a coherent and scalable manner.

Proven experience in gathering requirements from business stakeholders and comprehending intricate business processes is a must.

Hands-on data modelling experience of 3+ years using an established industry modelling tool (for example ER/Studio, erwin, PowerDesigner) is also required.

Education

University degree in Computer Science, electronic engineering or equivalent. Post-graduate in Marketing / MBA or equivalent is an asset

Experience

3 to 6 years experience in similar roles and/or industries. Hands-on data modelling experience of 3+ years using an established industry modelling tool.

Key Responsibilities

01 . Define, analyse and evaluate detailed functional requirements for projects by working in close liaison with other divisions.

02 . Convert those requirements into well-structured user stories and further refine into clear Logical and Physical Data Models.

03 . Propose solutions to technical and/or business problems in relation to current and future business environment.

04 . Prepare and conduct presentations on system enhancements and/or alternatives.

05 . Understand technological trends in own area of responsibility and apply this knowledge to bring solutions to the customers.

06 . Assist in the business process redesign and documentation as needed for new technology.

07 . Design and conduct training sessions on systems solutions.

Competency Profile

01. Strong analytical and problem-solving skills

Challenges conflicting or incomplete business requirements and decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.

02. Demonstrates Operational Excellence
Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction

03. Expands knowledge
Continually extends specialist knowledge as a means of anticipating and preparing for changes in the business; uses a variety of methods and opportunities to learn and to exchange knowledge; encourages and facilitates development of others.

04. Ability to interface with both business and technical teams to propose and explain solutions

Comprehends the business needs and collaborates effectively with more technical profiles.

05. Builds and reinforces customer relationships
Strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities.

06. Leads with a team focus
Encourages effective team working within and across the department; respects diversity and recognises contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of SWIFT values.

07. Communicates effectively
Communicates effectively across a wide range of practical or theoretical issues ; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.

              

              

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

              

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.

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