Position Description
Senior Business Analyst Skill Set Summary
• Design and document bureau or department wide IT solutions or when new technology is involved
• Provide professional technical expertise in IT project estimating and budgeting.
• Assist technical architect or data base administrator to draft technical database model that captures requirements of data elements and designs data elements to best meet application needs
• Develop and manage defect tracking logs and facilitate problem resolution.
• Define requirements for disaster recover planning and implementation.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate and collaborate with customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)
• Work independently with clients to define project concepts and business cases, under direction of project manager
• Drive and challenge business units on their assumptions of how they will successfully execute their plans. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Communicate and interact professionally with a diverse group, executives, managers, and subject matter experts.
• Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Develop requirements specifications according to standard system development methodology templates, using natural language.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Liaison between the business units, technology teams and support teams.
• Directs the activities necessary to develop and maintain software documentation of Customer Applications
• Liaison between the business units, technology teams and support teams.
• Develops and manages the relationship and expectations of the Client agency managers through project management and change management methods.
• Directs projects team consisting of DTMB staff, contractors/vendors, and consultants by enforcing DTMB Project Management Methodology and System Development Methodologies (Waterfall and Agile).
• Directs the activities necessary to develop and maintain software documentation of Customer Applications
• Derives options and estimates for the design, development, testing and implementation of software projects.
• Determines the need for and coordinates the involvement of other internal DTMB divisions
• Facilitates sessions with business partners to schedule and implement various application development projects.
• Provides proactive communication between the DTMB managers and the Client agency managers • Develops an approach to accomplish special assignments as requested by the DTMB manager or the Client Agency.
• Advises DTMB manager and Client Agency managers of significant changes in projects impacting timing of implementation, budget overruns or dramatic increases in staffing.
• Serve as the focal point, and the technical project advisor, for projects to ensure project completion.
• Oversee and coordinate the project team, DTMB Agency Services, the Project Management Office, and commercial vendors for ongoing and new technology projects.
• Perform first-line decision-making efforts on basic project task direction by assessing the economic, political, operational, and organization implications of the project decision.
• Develop project requirements, project goals, project plans, maintenance plans, resource plans; and project budgets
• Manage project scope; including team’s creation of timelines, milestone achievements, GANTT charts and other mechanisms for planning and assuring projects are completed on schedule.
• Monitor progress and ensure deliverables are made to assure adherence to plan and minimize risks.
• Identify project risks and issues and develop mitigation plans. Develop and utilize escalation process for project risks and issues.
• Transition completed project to applicable business owner/ business analyst/developer for future maintenance/system support.
• Organize testing of projects. Incorporate all levels of security into test plans, which were identified as system requirements. Review and approve test plans developed by experienced-level ITPAs or/and Vendors.
• Assure all stakeholders of projects are satisfied and oversee signoffs of the performance acceptance documentation with client concurs in accordance with SOM Project Management and SEM Guidelines.
• Monitor projects to be sure departmental standards and applicable state and federal laws are being followed; and if not, develop recommendation criteria in consultation with state, local and federal partners as appropriate.
• Implement and monitor a Quality Assurance Program including processes, procedures, metrics, and best practices for the project.
• Provide project methodology, mentoring, tools, and training to the project team and DTMB Agency Services staff.
• Maintain records and prepare any office correspondence related to the project tasks.
• Prepare status reports for the project Stakeholders in accordance with the communication plan.
• Develop purchasing and contractual documentation as needed and assure submission in a timely manner.
• Adhere to Project communication structure as identified in the Project plan.
• Give presentations to management and large groups on various aspects of the project.
Skills Required
• 5 years of experience developing large scale software systems, using Object Oriented programming language such as .net framework, asp.net, Visual Studio, Internet Information Services, and Javascript is highly preferred.
• 5 years of experience directing the analysis, definition, and documenting of system and business requirements with clients, for large scale systems. Business process design and re-engineering.
• 5 years of experience developing technical designs in consultation with application/solution architects to set direction of design and development for large application development projects. Reviewing technical designs and specifications for completeness and conformance to quality standards, especially as a mentor to less experienced systems analysts.
• 5 years of experience developing system and unit test plans, test data and scripts regression testing, and performance/stress testing for application validation and verification. Manage defect tracking for large scale systems implementation.
• 5 years of experience performing extensive analysis and design working on large projects that require exposure to all aspects of the systems development life cycle (SDLC) and creating and maintaining documentation in conformance with established design standards usability standards, UML, and configuration management.
• 5 years of experience evaluating user requests for new programs or modified program components to determine feasibility, budget and time estimation, compatibility with current systems, and computer capabilities.
• 5 years of experience analyzing business requirements, generating project specifications and converting them into code, and applying knowledge of computer programming techniques and computer languages.
• 5 years of experience developing systems with Microsoft SQL Server.
• 3 years of experience in developing reports with a report development tool, preferably with Microsoft SQL Server Reporting Services.
• Lead systems analyst experience with large scale legacy system replacement is highly preferred.
• Good oral and written communication skills, with ability to organize and present information to both IT and client staff. Prepare project communications.
• Ability to work under pressure and tight timelines and diagnose and resolve complex problems quickly in a team environment.
• Experience preforming peer reviews of system development deliverables.