At BMO, we empower our employees to drive meaningful change through data-driven insights, innovative technology, and a commitment to risk excellence. As a Business Analyst within the Technology & Operations Central Testing Utility (CTU), there is a Business Support & Enablement team which is responsible for overseeing, centrally coordinating, and establishing standard practices and processes for CTU’s test execution and quality review activities. Why Join us? + Impactful Work – Your expertise in data management, reporting, and workflow automation will directly enhance the effectiveness of risk identification and mitigation within our organization. + Cutting-Edge Technology – Code and work with advanced Microsoft Power Tools (Power BI, Power Automate, Power Apps), VBA, and Python to develop technical solutions that optimize business processes. + Growth & Development – Collaborate with cross-functional teams and gain exposure to risk, audit, and compliance functions, positioning yourself for long-term career growth in risk management. + Hybrid Flexibility – Enjoy the best of both worlds with a hybrid work model, combining remote work with in-office collaboration (1-2 days per week) to foster team engagement and innovation. + Collaborative Culture – Join a team that values knowledge-sharing, problem-solving, and continuous improvement, where your ability to bridge the gap between business and technology will be highly valued. At BMO, we don’t just offer a job—we offer a career where your skills in data analytics, automation, and digital solutions drive real business impact. Ready to elevate your career? Join us and be part of a team that’s transforming the way we identify and manage risk. ****This is a HYBRID role. **Frequency of working in the office** : Working at either the Naperville, Illinois office or our office in Brookfield, Wisconsin min of 1-2 days per week*** **MAIN Responsibilities** **:** **1) Data Management & Reporting:** + Manage data analytics and reporting functions to monitor and measure CTU’s operating environment such as KPIs, management metrics, etc. + Maintain sound data validation practices used in analytics and reporting + Identify opportunities in CTU reporting such as visualization and analytics to provide more valuable output and assist in management decision making + Retain a centralized inventory of reports, dashboards and workflow automation + Provide ongoing monitoring and oversight of automated processes used in reporting **2) Digital Management & Support:** + Provide technical support to ICE Champions, CTU TE teams to ensure continued operation of digital tools, templates and Integrated CTU Engine (ICE) + System Administration & Support- Address CTU TE team defects, issues, incidents within a timely manner, manage flow of change requests from CTU TE teams and coordinate with PCSD team (e.g., bucket changes, prioritize, assess timing, etc.) + Manage monitoring and enhancements of workflow automation to maintain infrastructure for technical support model **KEY Technical Skills** **:** + Experience with with **coding in Power BI** . Specifically expertise in coding in **M and DAX is essential.** + Experience with Power Automate. Specifically experience with creating create workflows (“flows”) and experience with the following skills within Power Automate: + **Scripting Actions within Power Automate Desktop Flows.** This includes experience with scripting in **PowerShell** and **Python** . + **Writing Expressions** within Power Automate. + **Writing HTTP Requests within Power Automate** + **Writing Azure Functions within Power Automate** **.** + Expertise with **coding in VBA** (Visual Basic) is preferred + Strong ability to create Excel macros + Provide technical solutions to enhance operational processes. + Maintain existing automation and work with internal teams to troubleshoot and resolve issues + Communicate technical jargon to non-technical individuals in laymen’s terms + Analyze large sets of data, validate data, identify/investigate anomalies and produce management reports with key messages. + Bonus: experience within audit, risk, controls and/or compliance background (in third or second lines of defense) *** **Nice to Have: SQL, Python, Java, other coding languages***** **Additional information** : Provides oversight, governance and monitoring of operations to drive consistency and quality ensuring that internal control processes are adequate and functional. Develops and implements the integrated roadmap to guide the review, design, development, implementation, and ongoing operation of quality practices and management processes in alignment with established standards. Administers operations governance policies and maintains strategic alignment to ensure adherence and efficiency. + Focus is primarily on providing business, analytical and technical support to the T&O Central Testing Utility (CTU) + Identifies emerging issues and trends to inform decision-making. + Influences and negotiates to achieve business objectives. + Recommends and implements solutions based on analysis of issues and implications for the business. + Leads and oversees the identification, analysis and resolution of issues, recommending appropriate solutions. + Leads working groups to identify opportunities and formulate recommendations for improving governance capabilities and processes, and work with applicable parties to plan, design and implement approved recommendations. + Supports and governs the operations governance implementation road map including strategic priorities. + Collaborates with stakeholders to identify business requirements and opportunities for improved operations management. + Builds effective relationships with internal/external stakeholders. + Ensures alignment between stakeholders. + Maintains standards and monitors compliance and effectiveness of operations processes. + Implements, maintains and reviews processes to ensure quality and compliance with Bank and regulatory requirements. + Supports the resolution of issues by coordinating stakeholders in the information chain. + Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. + Defines, implements, and documents quality measures and provides guidance on how policy requirements translate to business processes. + Provides technical support and mentoring to team members in order to foster professional development. + Supports the development and promotion of a business/group program. + Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences. + Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information. + Performs assessments and planning to verify that the business requirements are within standards. + Identifies and implements the optimum means to collect, process, analyze and report on information to ensure ongoing accuracy, integrity and security. + Participates in the resolution of operating/technical problems or manages escalation with other BMO technical support groups. + Validates and tests changes to technology systems in support of operations governance. + Provides specialized consulting, analytical and technical support. + Exercises judgment to identify, diagnose, and solve problems within given rules. + Works independently and regularly handles non-routine situations. + Broader work or accountabilities may be assigned as needed. **Qualifications:** + Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. + Deep knowledge and technical proficiency gained through extensive education and business experience. + Preferred technical abilities in Microsoft Power Tools (e.g., Power Automate, Power BI, Power Apps, etc.) + Preferred technical coding skills in various programming languages such as Visual Basic, Python, SQL, etc. + Familiarity with Robotics Process Automation and Artificial Intelligence + Verbal & written communication skills - In-depth. + Collaboration & team skills - In-depth. + Analytical and problem solving skills - In-depth. + Influence skills - In-depth. + Data driven decision making - In-depth. **Salary:** $72,500.00 - $134,500.00 **Pay Type:** Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards **About Us** At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/us/en BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.