Senior Business Analyst - Information Technology
United Airlines
**Description**
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
**Job Overview and Responsibilities:**
The Senior Business Analyst is responsible for understanding and documenting business requirements by providing strategic insights and recommendations for business improvement. In this role you will facilitate the development of solutions that effectively meet business needs. The role involves working closely with partners to define and prioritize business requirements and ensure that the solutions developed by IT align with business strategy.
This role emphasizes deep understanding of finance, partner collaboration, and the use of predictive analytics to enhance analytics and decision-making.
+ Business Insights and Analysis:
+ Conduct deep-dive analyses into complex financial data to uncover trends and deliver actionable insights
+ Apply predictive analytics to forecast future financial scenarios and guide on potential business impacts
+ Tool Proficiency:
+ Effectively use analytical tools such as Power BI, OBIEE, Oracle Analytics, and Data Bricks to gather and interpret data, supporting business decision-making.
+ Collaboration with Partners:
+ Work directly with business units, including finance and operational teams, to define data requirements and business objectives
+ Translate business needs into analytical projects
+ Collaborate with developers to ensure that financial analytics tools and systems are developed in alignment with both the technical roadmaps and business strategies
+ Project Management and Methodology:
+ Use Agile methodologies to manage multiple analytics projects, ensuring alignment with broader business goals and timely delivery of outcomes
+ Presentation and Reporting:
+ Prepare and present reports to senior management detailing findings, with clear visualizations and strategic recommendations to guide business decisions
+ Simplify the communication bridge between finance collaborators and technical teams to support effective implementation and ongoing enhancements
**Qualifications**
**What’s needed to succeed (Minimum Qualifications):**
· Bachelor's degree in Computer Science, Business, Finance, Economics or related field
+ 4+ years of experience in a business analysis role
+ Ability to comprehend code or collaborate effectively with developers to gain a thorough understanding of existing processing systems.
+ Proficiency in interpreting technical specifications and the capacity to engage productively with development teams to analyze and optimize current processes.
+ Experience MS Excel and in writing SQL queries
+ Ability to work with business users directly
+ Experience writing requirements and functional design documents clearly
+ Experience delivering actionable business insights and managing analytical projects
+ Good understanding of business analysis principles, methodologies, and standard processes
+ Familiarity with agile project management methodologies, particularly Scrum and Kanban
+ Excellent verbal and written communication skills, with the ability to translate complex data into understandable reports and presentations
+ Proficiency in data analysis and analytics, including the ability to interpret and communicate insights from data
+ Demonstrable ability to work effectively with multi-functional teams and influence business decisions through data-driven insights
+ Must be legally authorized to work in the United States for any employer without sponsorship
**What will help you propel from the pack (Preferred Qualifications):**
+ Master's degree
+ Familiarized with Airline Industry terminology preferred
+ Relevant certifications in business analysis, such as CBAP (Certified Business Analysis Professional) or certification in Agile methodologies like Scrum or Kanban
The base pay range for this role is $99,750.00 to $135,960.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
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