Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications and problem solving.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. 

Team / Role Overview

The Senior Business Analyst role will be focused on driving initiatives and providing subject matter expertise to simultaneously manage initiatives and enhancements to the current processes. The candidate will also be required to propose, develop and roll out a robust, highly control focused environment, ensuring that full end to end knowledge of processes and overall impact to our clients is understood throughout Operations, to enable a control and result focused outlook.

What you will do:

The individual will ensure seamless completion of client implementations, technology deployment and Regulatory/Mandatory changes to the Custody Operations environment, in partnership with Client Implementations, Technology and the Business.The successful candidate must be equipped to participate as part of the wider Operational Readiness Team, partnering with like roles in other regions and key internal stakeholders to drive the vision and strategy of the business, meeting the ever changing requirements of the external marketplace and ensuring the optimization of the Operational footprint.The role will require the successful candidate to form effective working relationships with all stakeholders – Technology, Product, Market Management, Processing teams, Coverage teams, etc. ensuring that all key project deliverables are met.

Specific areas of responsibility include:

Produces/reviews user stories User Stories, coordinates and/or perform testing and coordinates implementation of new developments.Working with technology and product colleagues to develop a robust, stable and scalable solution.Ensure all solutions are appropriately documented and communicated to impacted parties.Assist Operations with the co-ordination of release planning, execution and post-implementation reviewEnsure core Operations staff readiness for the implementation. Participate fully as a part of the Operations Readiness / Transformation team, constantly striving to find new ways to collaborate, innovate, identify synergies, transform and improve the business to ensure overall successManage relationships with internal stakeholders such as Product, Technology, Risk etc. to ensure there is a complete understanding of operational constraints, risks and needs, that there is continuous, open and constructive dialogue aiming to increase business growth within a controlled risk environmentEngage in Product Reviews and all new and prospective deal review discussions to assess the Operational impactDevelop a framework of a mutual commitment to meeting evolving business requirements and adapting to changing circumstances. Treat change as an opportunity to improve the serviceProvide leadership and ownership in seeking solutions when crisis situations ariseManage tight deadlines and budget commitmentsKeep abreast of all Regulatory and Industry changes, noting how these may impact our clients and operational team

What we'll need from you:

Prior experience or working knowledge of blockchain / distributed ledger technology and crypto currencies will be beneficial.Strong and detailed understanding of end-to-end operations and act as the client and operations teams advocate.Relevant Custody Operations / Business Analysis or Project Management experience and/or proven large team leadership experience in a dynamic environment across a regional footprintExperienced in Agile methodologyCustody experience and detailed understanding of Operational organization and client needsStrong technical knowledge of Custody products and regional regulatory requirements, stay abreast of changes and synthesize information quicklyAbility to establish and build trust with (internal or external) clients and senior leaders throughout the business, demonstrate strong communication, advisory and influencing skills with a strong client service orientationProven ability to lead cost saving and/or risk mitigation initiativesGood organizational skills with the ability to work under pressure and prioritize within aggressive deadlinesAbility to work effectively in situations requiring analytical, interpretive, and problem solving techniquesResults oriented, creative and resourceful problem solver using impeccable integrity and judgmentData analysis and process mapping skills

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-LC1

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Job Family Group:

Operations - Core

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Job Family:

Operations Project Management

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Time Type:

Full time

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