Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Securities Services Operations team. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. **Team/Role Overview** Securities Services Operations (SS Ops) is a global Operations function comprised of Fund Services Operations, Custody Operations, Issuer Operations, Execution Services Operations, Cross Product Utilities, CitiService for Securities and Business Execution & Controls. The organization has ~7,000 FTE, Operating in 51 countries, across 68 sites. This role will be responsible for supporting the ACT (Accountability, Culture and Talent) workstream for Securities Services Operations within the resource management business execution team. This role will provide the incumbent with an insight to the Securities Services business, interaction with the Securities Services Operations Leadership Team and an in-depth understanding of the Global Operations organization and resource management transformation. **Responsibilities:** Role will be responsible for supporting ACT (Accountability, Culture & Talent) deliverables for Securities Services Operations including but not limited to: + Partnering with global business management team and Operations Senior management team to review and validate transformation resource requirements, including EMP (Enhanced Monitoring Population) monitoring, reporting and attestation + Preparation of monthly staffing reports, including forecast reports (e.g., Quarterly Multi-year Forecast) + Support roll-out of Demand & Capacity Planning processes across Securities Services Operations, including Capacity Plan Maker training and process support. + Represent Securities Services Operations in Services Accountability, Culture & Talent Working Group + Participate in Citi enterprise-wide Accountability, Culture & Talent Meetings and training forums + Identify and escalate risks and issues for management attention related to Accountability, Culture & Talent processes + Work in partnership with Securities Services Operations working group leads and Senior management team to connect workstream Talent and staffing adequacy requirements with Capacity planning processes. + Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + Relevant, senior level experience in financial markets business or business support + Excellent oral and written communication skills, ability to facilitate discussions and experience of interacting at senior levels and ensuring credibility is maintained through solid delivery against commitments + Excellent analytical and problem solving skills + Project management experience preferred + Must be extremely organized, motivated and a self-starter + Demonstrated expertise of Microsoft Office product suite (proficiency in Microsoft Excel and PowerPoint) + Ability to work independently, multi-task, and take ownership of various parts of a project or initiative **We offer:** By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. (https://careers.citigroup.com/why-citi/global-benefits.html) Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. **Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.** ------------------------------------------------------ **Job Family Group:** Business Strategy, Management & Administration ------------------------------------------------------ **Job Family:** Business Administration ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.