Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities:

Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation

Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts

Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness

Performs QA activities including executing on controls, managing cases, and reporting results

Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success

Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

Required Qualifications:

3+ years of professional work experience in risk management and/or finance preferably in the financial services industry

Prior experiences supporting strategic initiatives/projects across the enterprise

Strong emerging technology skillset (Tableau, Alteryx, SharePoint etc. )

Excellent communication and project management skills

Creative thinker, thinks outside the box and challenges status quo

Analytical mindset able to resolve complex issues

Strong communication skills (written, verbal and interpersonal) including tact, diplomacy and ability to influence senior executives

Integrity, maturity, dependability and positive professional attitude

Desired Qualifications:

Bachelor’s degree in Business Administration, Finance, Accounting, or Economics

Experience with controls work (i.e.) Issues and Sub-issues Management, Single Process Inventory (SPI), Enterprise Services, Risk Identification, RCSA and the interconnectivity across the Company’s business controls policies

Experience with CFO organization and related processes

Skills:

Controls Management

Issue Management

Monitoring, Surveillance, and Testing

Quality Assurance

Risk Management

Analytical Thinking

Attention to Detail

Critical Thinking

Problem Solving

Written Communications

Decision Making

Innovative Thinking

Prioritization

Recording/Organizing Information

Research

Shift:

Hours Per Week: