Manager, Business Development – Kuala Lumpur, Malaysia

Are you curious and have keen interest to know “how things work” and design process and systems to make things work efficiently, and at scale. You should be able to have a bird-eye view of the entire business and at the same time be able to zoom in to review and improve individual processes. Then join Western Union as a Manager, Business Development.

Western Union powers your pursuit. 

In this role, you’ll be responsible for ensuring that Western Union Money Transfer services and products are delivered at best-in-class service quality across our locations in Malaysia agents and partners.

Role Responsibilities: 

Responsible for target settings, budgeting and forecasting as well as identifying and developing opportunities within the region, negotiating and closing deals with subscribers. The BDM controls sales and marketing expenses within the region – he or she is directly accountable for the achievement of transactional and revenue goals. The BDM is also responsible for identifying and prioritizing service quality issues with all levels of the field team. Builds, reviews and analyses performance data and competitive data. Enhances merchandising, introduces new products and pricing proposals.

Role Requirements: 

To be successful in this role you will have 5-6 years of client relationship management. 3-4 years’ experience sales and/or marketing.  University degree.

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.  

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few 

(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your Malaysia specific benefits include:

Paid Time Offs

Referral Program

·         Employee Assistance Programs

·         Global Recognition and Rewards Programs

·         Employee Wellness

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

Estimated Job Posting End Date:

01-31-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.