Central, Hong Kong Island, Hong Kong
1 day ago
Senior Business Management Manager

A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Wholesale Chief Operating Officer

Hang Seng’s Commercial Banking (CMB) and Global Banking (GB) businesses provide customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists

We are currently seeking a high caliber professional to join our department as SeniorBusiness Management Manager.

Principal responsibilities:

Responsible for process and operation performance optimization for Wholesale Banking (Commercial Banking / Global Banking), including collaboration with Operations and other internal stakeholders to drive cost efficiency, streamline processes, prioritize demands, and expedite front-to-back operation transformation.Develop and recommend changes and improvements to operating models, procedures and practices. Oversee the cost spend and trends for Wholesale Banking. Drive key people agenda for Wholesale Banking, including headcount management, staff engagement, internal communications, and learning and development. Provide business management support for Wholesale Banking.

A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Wholesale Chief Operating Officer

Hang Seng’s Commercial Banking (CMB) and Global Banking (GB) businesses provide customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists

We are currently seeking a high caliber professional to join our department as SeniorBusiness Management Manager.

Principal responsibilities:

Responsible for process and operation performance optimization for Wholesale Banking (Commercial Banking / Global Banking), including collaboration with Operations and other internal stakeholders to drive cost efficiency, streamline processes, prioritize demands, and expedite front-to-back operation transformation.Develop and recommend changes and improvements to operating models, procedures and practices. Oversee the cost spend and trends for Wholesale Banking. Drive key people agenda for Wholesale Banking, including headcount management, staff engagement, internal communications, and learning and development. Provide business management support for Wholesale Banking. University degree in Business Management, Banking, Finance or a related disciplineMinimum 8 years of experience in banking industry with focus on commercial banking and good understanding of trade finance, investment treasury, insurance, cash management, commercial lending and electronic banking, as well as the related banking systemsStrong attentiveness to detail, with ability to work independently and under pressureStrong project management, stakeholder management and leadership skillsSound communication, interpersonal and organization skillsGreat sense of ownership and servicing mindset to ensure efficient and effective customer service processesProficiency in both English and Chinese

Visit Hang Seng Career Pageand sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.



University degree in Business Management, Banking, Finance or a related disciplineMinimum 8 years of experience in banking industry with focus on commercial banking and good understanding of trade finance, investment treasury, insurance, cash management, commercial lending and electronic banking, as well as the related banking systemsStrong attentiveness to detail, with ability to work independently and under pressureStrong project management, stakeholder management and leadership skillsSound communication, interpersonal and organization skillsGreat sense of ownership and servicing mindset to ensure efficient and effective customer service processesProficiency in both English and Chinese

Visit Hang Seng Career Pageand sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.



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