Description and Requirements The MetLife Marketing organization is evolving as part of our New Frontier strategy. The organization is evolving its strategy and critical to this evolution is the goal of increasingly becoming a customer-centric and data driven growth engine that takes accountability for contributing meaningful enterprise value and building customer equity. The organization is on a journey to create a high performing team enabled by a set of modern capabilities. This will require us to change the organization’s expectation of marketing as well as shift the Marketing focus areas. The expected outcomes of this evolution are 1) growth - marketing as an investment with predictable contribution to enterprise value, 2) efficiency/effectiveness through a data driven DNA, 3) capability maturity leading to sophisticated technical and strategic capabilities and 4) talent alignment to enable a modern, agile marketing organization that nurtures, develops, and attracts top talent. Reporting to the SVP, CMO, Customer Insights and Regional and Institutional Marketing, this role fosters strategic alignment, optimizes planning and processes and facilitates collaboration and connections to drive impact. The ideal candidate is a strategic thinker, skilled relationship builder and proactive problem solver interested in helping advance global marketing capabilities and customer insights. Key responsibilities: * Delivering opportunities within and across regional markets, institutional businesses and Customer Insights & Analytics teams, including optimizing overall team resource allocation to ensure alignment with strategic goals * Uncovering and advancing operating model improvements, such as process efficiencies and opportunities to increasingly leverage AI and marketing technology * Elevating learnings and enabling effective leverage of expertise within and across capabilities deployment, e.g. Demand Generation and Marketing Planning to maximize impact * Enable improved and more effective ways of working to foster a culture of collaboration, inclusivity and high performance * Facilitate connections and interface with enterprise resources within Global Marketing and Communications, developing and cascading communications for consistent messaging with the Office of the CEO and Global Marketing and Communications to accelerate change Position Requirements: * 5+ years of experience defining, communicating, and delivering on strategy and operational initiatives to drive business impact * Interest in and experience with data-driven, modern marketing and deepening business understanding to drive business outcomes * Degree in Finance, Business, Marketing, or Economics preferred * Thinks strategically and has strong execution capabilities * Uses an analytical approach to problem solving * Possesses strong program management capabilities with the ability to manage multiple priorities - comfortable with ambiguity * Demonstrated collaboration skills and the ability to engage multiple functions and business units * Ability to influence without formal direct authority: consultative in approach and diplomatic * Uses data-driven storytelling to present insights and drive decision-making while demonstrating advanced PowerPoint skills * Flexibility to work with different time zones. Minimum travel required What Will Give You an Edge (Additional Skills) * Prior insurance or retail financial services experience is a plus but not mandatory Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.