**General information** **Ref #** 18818 **Remote?** No **Ally and Your Career** * Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? **The Opportunity** At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to implement value-driven tech solutions. **The Work Itself** * Interview subject matter experts, technical staff, architects, and other resources to gather requirements, analyze artifacts, and solution for system enhancements * Reviews and understands system test requirements, integrated testing activities, and results * Running diagnostic and system testing and presenting the information to the relevant stakeholders * Deconstruct business processes and interlay with technical workflows to recommend solution requirements * Provides user acceptance testing prior to full production deployments * Create, maintain, and update detailed documentation including business requirements, process flows, use cases, and user stories to convey the current state and target goals * Translate and communicate complex technical documentation and subject matter between technical and non-technical audiences * Produce and present easy-to-understand documentation and supporting visuals for clear and concise representation of the analysis completed * Provide a comprehensive approach to defect management i.e. defect clustering, triaging, etc. * Understanding of system environments to optimize testing strategies * Liaising with product owners and technology as necessary **The Skills You Bring** * 3+ years working as a systems analyst, including expertise in requirements gathering and system testing methodologies required * Bachelor's degree required in business, information systems, computer science, or related field * Expertise in agile/communication tools (JIRA, Confluence), process visualization tools (Visio), and test management tools (qTest) * Applicable certification such as Certified Business Analyst Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) preferred * Proficiency in software testing, including functional and regression testing required * Proficiency in requirement gathering techniques, process modeling, and documentation * Above-average planning and organizational skills and attention to detail * Ability to quickly grasp complex technical concepts and make them easily understandable in text and diagrams * Working knowledge of the Agile Scrum methodology and processes * Excellent communications and interpersonal skills * Strong customer relationship skills are critical, including strong listening skills a must \#LI-Hybrid \#DFS **How We'll Have Your Back** * Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. Who We Are: Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com. Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. **_Base Pay Range:_** An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. **Emerging:** 70000 **Experienced:** 95000 **Expert:** 120000 Incentive Compensation: This position is eligible to participate in our annual incentive plan