This is individual contributor role is focused on technical claim handling for Chubb's Personal Lines insureds nationwide. In this role you will manage complex general liability and auto liability claims, both litigated and non-litigated, under primary and excess Personal Lines policies. This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials. 

Responsibilities:

Manage an inventory of Personal Lines Casualty claims involving high exposures and complex coverage issues. Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities. Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy. Analyze coverage and communicate coverage positions, as warranted, within assigned authority. Demonstrate and implement effective defense, resolution and claim strategies. Direct and closely monitor assignments to experts and defense counsel subject to established guidelines. Provide superior customer service to insureds, agents, and internal business partners. Adhere to Best Practices Guidelines. Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing. Travels to conferences, mediations, and trials as necessary. Travel ranges from approximately 10% to 25% but it could be more as dictated by business needs. Seven or more years' experience as a casualty claim professional with demonstrated technical competence in the handling of Auto and GL claims with significant exposure and complex coverage matters with emphasis on hands-on file and litigation management.Working knowledge of industry best practices and procedures.An ability to work independently and assimilate learning materials on many different subjects from various sources.Excellent interpersonal communications and negotiation skills as well as an ability to deal with customers and business partners in a professional manner.Ability to make prompt, intelligent decisions based upon detailed analyses of moderately complex issues.Demonstrated strong relational skills particularly in adverse or high-pressure situations.A law degree is preferred but not required. Must obtain and maintain necessary licenses.

Who are we looking for?

Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company along with:

an inclusive mindset which allows differences to be leveraged for better business results;open, transparent communication;teamwork and inclusion which draws on diverse ideas and perspectives; andnew ideas, innovation, and ways of thinking which support diversity.

The pay range for the role is $105,700 to $179,700. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.