Scope

We are currently looking for a Senior Claims Specialist to handle property claims in the Philadelphia, PA area. 

 Responsibilities

Complete onsite inspection of properties to include investigating facts, evaluating damages and writing estimates  Effectively evaluate contract language and identify coverage issues Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis Maintain an active file diary to more file toward resolution Recognize and pursue recovery Adhere to all statutory and regulatory fair claims practices Recognize and identify potential fraudulent claims Effectively control the use, work product, and expenses of outside vendors Effectively evaluate claim facts and negotiate claim settlements Develop and maintain strong business relationships with internal and external customers Successfully contribute to the development and delivery of the team’s goals, objectives and results Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs. Establish and maintain rapport with business partners including insureds, agents, and underwriters Provide excellent customer service skills to a diverse client base that results in more than satisfied clients.  Full knowledge of personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferredSymbility or similar estimating platform experience requiredAn aptitude for evaluating, analyzing, and interpreting informationExcellent verbal and written communication skillsInnovative thinker with ability to multi-taskStrong customer service skillsWorking knowledge in Microsoft OfficePrior experience handling complex claims with large exposuresAbility to work in multiple systems and utilize provided technology to estimate damages in the fieldAbility to work both independently and team supportive environmentEmpowerment to make decisions within your authority and execute company missionMust have the ability to secure the Property and Casualty Adjusters license within 6 months of employment