Primary DetailsTime Type: Full time

Worker Type: Employee

At QBE, our purpose is to enable a more resilient future.

Are you passionate about working for one of the world’s largest insurers that offers excellent opportunities to grow your career and with offices in 27 countries?

Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks. Today, we employ more than 13,000  people around the world.

QBE Europe SA/NV is headquartered in Brussels and while we are international in our outlook, we are also proudly local in our operations with Nordic offices in Stockholm and Copenhagen.

As part of our growth in Continental Europe we are launching our Marine offer in the Nordics. QBE has an extensive experience in this field and has supported international clients for decades.  To support this development, we are looking for a Senior Marine Claims Adjuster.

This will provide you with a chance to be part of a successful organisation with strong growth ambitions

combined with the entrepreneurial spirit of a new market entrant.

If you are looking to progress your career within insurance and want an opportunity to make a difference on the existing Nordic insurance market, then read on.

As a Senior Claims Adjuster (m/f) you are part of a highly motivated team of professionals, together we

develop tailor-made solutions for our clients. In doing so, you will make a significant contribution to

achieving our corporate goals and give our clients the confidence of being covered by a specialist partner.

The position will be based in Stockholm and you will report to the Nordic Claims manager.

Your new role :

Contribute to the development of a European marine claims community, providing expertise and support to other branches in claims management.Handle national and international claims in the marine and cargo segmentInvestigate and resolve core and complex claims to provide excellent claims handling service with minimal leakage.Support the development of relationships with customers to enable the claims function tofully support the customer´s needsBe a consistent and trusted partner to our customers and a strong QBE representative on the marketCommunication with brokers, experts and lawyersAssessment and extrajudicial enforcement of recourse claimsMaintain knowledge of the marine claims portfolio and provide information to others onRequest to ensure the effective monitoring of claims to support underwriting and otherinternal stakeholdersSupport the implementation of systems, tools and processes to manage marine claims

About you:

Successfully completed relevant marine courses through Insurance SwedenRelevant professional experience working as a marine and cargo loss adjuster or lawyersettling claimsStrong record of being customer focusedBusiness fluent in written and spoken EnglishExcellent communication and negotiation skillsYou are able to work independently but also as part of a teamYou are willing to take on responsibility and always deliver timelyYou are not afraid to defend your opinion, but also have the stamina to convince yourself of better argumentsYou like to relate to people and are communicative and empathetic.You are resilient and reliable

Why QBE? At My Best   

 At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.   

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.   

  

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://qbeeurope.com/careers/flex-qbe/).  

  

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.   

  

To find out more about why you should work for QBE, visit our careers website.  

  

At My Best - QBE Benefits   

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. 

  

QBE Awards   

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;   

 

Swedish Brokers Association (SFM) 2024

Winner: Cyber Insurance of the Year - QBE NordicsInsurance Post Claims and Fraud Awards 2024Winner: Fraud Investigation of the Year

You can view all our awards here  

  

Inclusion of Diversity  

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.  We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page  

  

Accessibility   

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.  

  

ESG & Sustainability  

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.  Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report   

What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.   

 We believe this is our moment – what if it was yours too?   

APPLY NOW and let’s make it happen!   

Skills:

Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.