The Project Management Office (PMO) within the Thomson Reuters Professional Services department is responsible for delivering a positive and efficient experience for large departmental Federal, State, and Local governments projects with moderate to high risk for products such as HighQ and Legal Tracker. This includes managing the projects’ planning, design, progress, and closure, holding cross functional teams of senior professionals accountable for delivering results, as well as serving as the primary point of contact for both external firms and internal teams.

We are currently looking for a driven, responsive, and client-focused Senior Client Project Manage with a background in working with both technical teams and end users on multiple concurrent, complex medium/large projects in the government sphere. This role will have an initial focus on delivering project management services for technical engagements for Federal, State, and Local government HighQ clients, with a secondary focus expanding to project management for additional products and services as needed. 

About the Role

The Senior Client Project Manager, Government will: 

Manage all phases of complex, cross-functional team and stakeholder HighQ Federal, State, and Local governments migration projects.Bring appropriate internal teams (sales, technical consultants, solution consultants) together to accurately scope the feasibility of projects post-sale and provide alternative solutions when projects are deemed not be feasible.Set and manage expectations (timeframes, process, communications, etc.) with clients at the onset of projects, as well as throughout. Lead projects through a flexible approach, including advocating for stakeholders and working with them to assess project management practices (i.e., Agile vs Scrum vs Waterfall) that best work with their goals and needs. Serve as the primary point of (meeting, phone, and/or email) contact for clients during projects and coordinating internally on behalf of teams. Collaborate with and hold internal teams (consultants, engineers, other project managers, etc.) accountable for ensuring deadlines are met and concerns are addressed promptly and appropriately. Attain the product/process knowledge needed to step in to perform hands-on project work when delegating is not an option, as well to discuss product specifics with clients when necessary. Contribute to the goals and tasks of Professional Services, including assisting in the development of new offerings and processes and providing internal project management thought leadership when needed. 

About You

You are a fit for the role of Senior Client Project Manage if you have/are:

Bachelor’s degree or equivalent experience (project management certification(s) highly preferred). 7+ years of direct project management experience.4+ years of experience working with high-level Federal, State, and/or Local governments clients, including practical and applied knowledge of government client needs from a process, relational, software perspective. Expectation of hybrid working model with 2-3 days per week in office.Experience with HighQ and Legal Tracker or other legal business management systems highly preferred.Expertise includes but is not limited to waterfall project management methodologies, agile practices, change management processes, risk assessment, resource allocation strategies, project scope development, financial management techniques (EACs, ETCs), quality control measures, and team building exercises.Successful track record of seeing projects through the full life cycle that are completed according to outlined scope and timeline. Strong emotional intelligence and adaptability in communication and project management strategies.Proven ability to build rapport with stakeholders and adjust approach based on individual needs and priorities, tailoring communication and engagement methods to effectively collaborate with diverse individuals and groups.Excellent interpersonal skills with a demonstrated ability to understand and respond effectively to diverse communication styles. This includes the ability to effectively communicate and build strong relationships with various roles within an end user firm (IT, staff, managing partners, etc.), as well as with various internal departments outside of Professional Services (Sales, Development, Operations, Support, etc.).  Customer-centric approach with a keen understanding of individual client needs, able to solve problems creatively and flexibly.Experience working with virtual / remote teams across US time zones.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools (Microsoft Project or other tools i.e., Monday.com).

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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $99,400 - $184,600. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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