POSITION SUMMARY:

Overmyer Hall Associates is seeking to add a Senior Client Specialist to their Commercial Lines team! The Senior Client Specialist will provide professional and operational support to commercial lines clients and OHA associates, with a focus on excellent customer service, teamwork and career development.

ABOUT HUB INTERNATIONAL:

Overmyer Hall Associates, a Hub International company, is one of the largest property & casualty insurance agencies in Central Ohio, specializing in commercial insurance, risk management, surety and personal lines. Hub International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 18,000 employees in offices located throughout North America, Hub’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

Do you have a passion for success and a desire to grow? Do you want to be part of a diverse, professional team who will always have your back? Overmyer Hall Associates leads the insurance industry because of our expert team members and their access to continuing education. A career at Overmyer Hall Associates means colleagues continue to grow, client relationships continue to strengthen, and the endless opportunity to thrive in a meaningful culture.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:

Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramPaid Parental LeaveGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance, because that’s important for all of us!Focus on creating a meaningful environment through employee engagement eventsThe ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB Gives

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Communicate with OHA associates, clients and carriers via phone and email to provide answers to questions or concerns relevant to commercial lines policies and productsInvestigate and resolve issues in a timely and thorough manner seeking help from OHA associates, carriers and other resources as neededDocument all communication and activity accurately and timely per Overmyer Hall Associates proceduresAccurately review and compare carrier quote worksheets, terms and conditionsCoordinate policy expirations with OHA associates to obtain and process renewal informationCreate new and renewal certificates of insurance templates in CSR24, ensuring accuracy of policy detail and attachmentsProcess complex certificates of insurance and contract reviewsProcess policies, cancellations, audits and endorsementsPrepare and update renewal proposals and summariesComplete policy application details for newly bound policies into EpicQuote, bind and issue flood policies and assist with flood renewalsResponsible for agency billing, including creating premium allocations & renewals and following up on cancellations and billing issuesAttend and participate in carrier and client meetingsParticipate in applied user group online forums and education for latest trends in Epic and CSR24Pursue and maintain professional insurance designations as recommended by OHAPerform all other duties as assigned by Commercial Client Specialist Supervisor and/or Commercial Lines Operations Manager

The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.

REQUIREMENTS:

2-3 Years of Commercial Insurance experience and knowledge of commercial insurance and products requiredOhio Property and Casualty license requiredProfessional designations are preferredCollege degree preferred. High school diploma or equivalent is requiredStrong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)Existing knowledge of Applied Epic is preferredProficient at navigating multiple carrier websites and online rating platformsStrong customer service, organization and time management skillsStrong decision making and problem-solving skills

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

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