Who We Are    Insurity’s vision is all about empowerment. Empowering insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical software. It’s also about empowering our team members through tools, training, teamwork, and professional development opportunities.    To talk the talk, we must walk the walk. We are trusted by 22 of the top 25 Property & Casualty insurance carriers and 7 of the top 10 MGAs in the U.S. today with over 400 cloud-based deployments – and more on the way. That’s proof we walk the walk. While our product suites are some of the most compelling in the industry, it’s our team members who deliver exceptional value and unrivaled industry expertise our customers appreciate from us.    Our team tells us over and over; working at Insurity offers you the opportunity to collaborate with and learn from some of the most creative and knowledgeable minds in insurance technology. You’ll feel welcomed even before you start your first day with us through our award-winning onboarding program.    Take the first step to joining our team by applying today and we look forward to seeing #UatInsurity.    Insurity’s Next Senior Cloud Operations Infrastructure Administrator   Seeking an aspiring leader to help build, grow and shape the cloud network infrastructure at Insurity through hands-on effort and collaboration across the enterprise, and a results-driven mindset.    What Our Senior Cloud Operations Infrastructure Administrator Will Do   Act as Subject Matter Expert in cloud infrastructure design and operation.Implement and oversee network, infrastructure, system and application projects.Design processes, improvements, and automation.Work with various internal teams to identify and implement design specifications.Work with internal and external clients to investigate and resolve complex network and infrastructure issues related to production level systems in a timely manner.Monitor infrastructure performance and ensure system availability and reliability.Configure and install various infrastructure devices and services (e.g.: switches, firewalls, gateways, load balancers, VPN, VPC and/or vNET, QoS, etc)Perform system upgrades including service packs, patches, hot fixes and security configurations.Support and manage PKI certificates for the production systems.Follow established procedures to document, resolve and/or escalate incidents.Participate in resolution of highly complex incidents and problems.Troubleshoots problems by analyzing root causes and evaluating multiple options.Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the cloud infrastructure.Help support and manage the DNS for Insurity’s production systems.Documents problem status and resolution.Install, configure, and maintain approved telecom/network/infrastructure hardware and software components.Provides support for connectivity or related network/communication issues for the cloud community.Create documentation and diagrams of new network systems and processes.Optimize the operation of domain specific network systems with a constant focus on uptime and availability.Track and monitor cloud infrastructure environment metrics to determine growth and resource constraints.Recommend industry best practices.Perform tasks across various areas of cloud technology to support the Cloud Operations team’s applications and infrastructure.Participates in rotating team on-call support for production systems.Provides mentorship to team members.Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.Other duties as assigned. Who We’re Looking For   Platform Systems Engineering experienceExperience with Microsoft’s Software SuitePublic Cloud Experience (AWS, Azure)Private Cloud experienceDemonstrated experience with Cloud Systems Monitoring tools (Solarwinds, AppDynamics, others)Advanced experience in cloud infrastructure architecture, data centers, servers, subnets, disaster recovery.Solid hands-on experience operating LAN/WAN in a multi-site environmentWorking knowledge and experience with one or more of the following: Cisco, Checkpoint, F5, Fortigate/Fortiweb, CloudFlareWorking knowledge and experience with the following protocols / technologies: TCP/IP, IPAM, SMTP, IPSec, VLANs, BGP, VPN.Experience deploying, configuring, and supporting public and private Infrastructure & Networking.Experience troubleshooting network latency and other issues with diagnostic tools such as Wireshark.Experience in network discovery and building network cloud topologies.Demonstrated experience with internal and external systems integration.Automation through PowerShell scripting.Demonstrated experience planning virtual infrastructure expansions.Experience with Security tools and practices in public and private clouds operations.Core Skills   Analytical and critical thinkingStrong skills in both written and oral English communicationTime management including work planning, prioritization, and organization.Ability to handle multiple priorities or tasks.Self-starter and quick learnerDetail-orientedActive listenerAbility to collaborate and work autonomously.Flexible and adaptableAbility to troubleshoot complex issues.Recommended Experience   Certification in a Cloud Operations-related technology:AWS Certified AssociateAzure Administrator AssociateOther certifications for domain specific expertise may qualify.Demonstrated experience with cloud infrastructure.MS Office, Workflow management systems.Bachelor’s degree in a related field (equivalent work experience may be considered)4 years in a 24x7 high-availability production environment0-25% travel may be required What’s In It For U   Flex First Workforce: Do your work best from home or from one of our office locations; it’s your choice.Generous Time Off: Our leadership believes in taking the time you need when you need it through our Open PTO Policy.Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you.More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent.Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year.Real Career Growth Opportunities: We love to promote from within with over 20% of our open roles filled through internal applicants last year.Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally.Internal Networking: Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online Coffee for Two program.Continuous Learning Opportunities: Own your development with your own LinkedIn Learning + Ted@Work + Kaplan licenses.Discounted University Tuition: Employees and their families can start or continue their university career with less out-of-pocket investment through our partnerships with the University of Arizona Global Campus.Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a cash bonus. We have five Core Values at Insurity; one of which is to Act with Integrity. Providing pay transparency helps you make the best decision for you. We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the salary range for this role is $75,000 - $135,000 commensurate with experience.    Insurity is proud to be an Equal Opportunity Employer   We are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization. We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company.    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.    Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.       #LI-REMOTE