Senior Cloud Traffic Engineer, Apple Pay Cary,North Carolina,United States Software and Services Imagine what you could do here! At Apple, excellent ideas have a way of becoming great products, services, and customer experiences. Bring passion and dedication to your job and there’s no telling what you could accomplish. Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. We are a team of engineers that run internal/external traffic in a complex and distributed environment with strict privacy and security requirements. We are responsible for the modernization, reliability and observability of Wallets, Payments and Commerce traffic infrastructure. **Description** As the demand for our services continues to grow rapidly we are forming a team to best position ourselves to deliver a service to the highest level, as expected at Apple. We handle both customer facing (external) and internal traffic which have strict privacy and security requirements. This is a team of software/systems/network engineers directly responsible for both customer facing (external) and internal traffic globally. - Ensure the highest level of up-time and quality of service to Apple’s customers through operational quality. - Design, maintain, and improve global production traffic infrastructure. - Ownership of reliability issues using a wide variety of tools. - Identify areas to improve service resiliency through techniques such as chaos engineering, performance / load testing, and game days. **Minimum Qualifications** + Knowledge of load balancing, service mesh, and edge deployments. + Familiarity with Networking, Security, Logging, and Application Monitoring. + Maintaining customer commitments. + Navigating the complexities of the business and service reliability. + Excellent verbal and written communications skills. + Ability to coach & mentor other ICs. + Degree in computer science, related field, or 10 years of equivalent work experience is highly desirable. **Key Qualifications** **Preferred Qualifications** + Developing in Go, Python, or similar programming languages. **Education & Experience** **Additional Requirements** + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .