Wood Dale, Illinois, USA
2 days ago
Senior Collections Representative (Hybrid)

We are currently seeking a Sr. Collector to join our team in Wood Dale IL.

This position is responsible for the collection of an assigned portfolio. This includes collections of receivables, monitoring cash violations, resolving billing inquiries and customer disputes.

Primary Responsibilities

Accountable for reducing delinquency of a large portfolio of assigned accounts.Provide excellent customer service regarding collection issues, customer refunds, account adjustments, client discrepancies and short payments.Develop collections methods that consistently lead to achieving department cash targets and company DSO standards.Interface effectively with customer service, field and sales personnel to resolve collection issues.Perform other assigned tasks to support the Credit and Collections Team.

Behaviors

Excellent communicator, problem solver and team player.Creative thinking and a positive force with the ability to make change.Results driven, independent worker with a customer focused approach.Strong decision-making process with a proven track record.Ability to prioritize job functions while performing in a fast-paced environment. Willing and able to work OT as needed based on business needs.

Qualifications

High school diploma or equivalent required. College degree preferred.3+ years of progressive collections experience with large public companies.Bilingual in English & Spanish preferredAbility to learn and function in multiple operating systems. Oracle experience a plus.Strong understanding of Credit Management.Business to Business background only.

US ONLY: 

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $27.00 - $31.25 USD per hour. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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