Chennai, TN, India
10 days ago
Senior Community executive

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Community Manager

Work Dynamics

TITLE

 Workplace ambassador

What this job involves?

POSITION GOALS

Workplace ambassador will be responsible for the coordinated delivery of effortless and seamless customer service experiences throughout the facility, will spearhead the “Workplace Experience” program for the site and would be solely responsible for the day-to-day management of the employee, visitor, guest and the workplace team’s experience create valuable workplace experience for employees and customers. Also bringing in the connect between the employees and real estate team to enhance the experience and engagement with employees in the workplace.  

DUTIES & RESPONSIBILITIES

To identify understand and align employee requirement and expectations with facility team To be eyes and ears of facilities To observe employee culture & align requirements accordingly. To interact with employees on the floor to understand their requirements and take face to face feedback  To architect memorable experience To available as go to person on the floor to resolve immediate employee experience Conducting training we care/ we act /we leap training for facility staff To be a Sustainability championTo train JLL & vendor partners in grooming & presentationTo improve Workplace aesthetics, look & feel managementManage the Guest services team deliverables - establishing service level expectations, values and managing day-to-day delivery of the front office experience, conferences, events & meetings across all sites.Support in BU team engagement events & catering on campus, running community events, awareness talks & presentationsActively promote the Workplace experience services within the BU communityLiaise on a one on one basis, creating rapport with all EA’s and SPOC’s of various BU.Workplace Connects and coffee sessions with EA’s and SPOC’s of various BU’s.Support and Shadow the Fun-activities at the site.Support and Manage Wellbeing, mindfulness & ergonomics program – develop and implement in collaboration with HR, Benefits & EHS teamsSupport and Manage the development and delivery of the employee & leadership engagement program – daily connects, gathering feedback, working backwards on negative feedback ,analyzing general experience trends and employee journey at work.Support in Formulating monthly calendar of events and implementation plan Propose ideas to improve event and service quality.    Adopt innovative communications strategies

Sound like you? To apply you need to be:

KEY PERFORMANCE MEASURES

Friendly and interactive personality critical thinking, good communication strong problem resolving empathy interpersonal skill , hospitality experience & co working experience.  

COMPETENCIES

  High caliber professional with quality customer service experience in Aviation, 5 star hotels, events, Banquets etcCritical thinking, communication, problem solving & empathy

What we can do for you: 

 

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. 

 

Apply today! 

 

           

Location:

On-site –Chennai, TN

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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