Senior Consultant – Customer Success Portfolio 

Why SailPoint? 

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team on-site or remotely. 

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.  

Experience a small-company atmosphere with big-company benefits 

Competitive pay, 401(k) and comprehensive medical, dental and vision plans  

Paid holidays and a flexible vacation policy  

Great technical and career growth opportunities 

Who you are: 

You are an energetic and dedicated professional who takes pride in getting the job done right. You bring a consultative mindset and breadth of experience to your role by striving to understand how things work so that you can identify the best way to provide solutions to everyday problems. You operate well with fixed deadlines as well as dynamic environments that require frequent change. You are curious and ask questions to understand and improve your knowledge. You collaborate effectively within a team structure and can take on tasks independently, following them through to completion. 

What You’ll Do: 

As a Senior Consultant at SailPoint, you will begin with comprehensive product training to master our SaaS and Software solutions, leveraging your experience to gain deep knowledge quickly. Within a month, you will start working on projects to establish connectivity to customer environments, continuing to learn about SailPoint project delivery. By six months, you will implement solutions for small to medium-sized projects under the guidance of a Solution Architect, gradually transitioning to independent operation and providing best practices to customers. By the end of the first year, you will manage projects of varying sizes and complexity, largely operating independently, while mentoring Associate Consultants and Consultants, exemplifying high-level performance and best practices. 

Responsibilities: 

Work with customers on the installation, integration, and deployment of SailPoint software and/or SaaS solutions. 

Communicate to clients and partners aspects of both the solution and the implementation at the technical and functional level. 

Configure SailPoint solutions as defined by Solution Architect and begin to contribute to solution definition. 

Deliver technical training designed to enable and educate SailPoint customers and implementation partners. 

Build rules for customers and evaluate rules built by customers. 

Requirements: 

3+ years of professional work experience as part of a technology company with at least 2 year of customer facing experience 

Experience setting up and installing software on both Windows and Linux platforms 

Database Knowledge in one or more of the following: Oracle, Sybase, MSSQL, MySQL 

Experience with enterprise directories such as Microsoft Active Directory and LDAP 

Familiarity with networking principles: SSL/TLS/HTTPS, Certificate Management, Basic TCP/IP troubleshooting 

​Preferred: 

Experience reading and writing any of the following programming languages: Java, BeanShell/JavaScript/TypeScript, JSP/Servlets, Linux/Unix, SQL, PowerShell, Python, Ruby, C#, C++. 

Familiarity with cloud technologies: AWS, Azure, GCP  

Familiarity with any of the following web technologies: SPML/SOAP, Web and Application Servers, RESTFull APIs 

Experience working with a project team that has deadlines and regular internal team and customer meetings 

Experience with quality assurance duties (usability testing, performance testing, automated testing, test scripts, test cases and test plans) 

Security software or IT audit experience 

Education: 

Bachelor’s degree or equivalent experience (Computer Science or Engineering degree a plus). 

J2EE certification is a plus 

SailPoint Certified Engineer is a plus and is expected within 12 months of hire 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.