Montreal, QC, CA
1 day ago
Senior Consultant in Operational Excellence
Position Description:

CGI Business Consulting provides innovative, customized consulting solutions to help businesses and organizations achieve strategic and operational success in their major projects. Our consultants, experts in transformation, support our clients in implementing ambitious projects, building relationships based on trust and transparency, to help them make the best decisions.

Joining CGI Business Consulting means working in a stimulating environment that fosters innovation, entrepreneurship, and professional growth. Our Operational Excellence teams assist market leaders by offering pragmatic, cutting-edge solutions to address the complex challenges in their industries.

Your future duties and responsibilities:

As part of our continued growth, we are looking for a Senior Consultant in Operational Excellence to strengthen our team and support our clients in their transformation projects. You will work on strategic missions in operational excellence and assist with responses to tenders. Your responsibilities will include:

- Leading high-impact assignments to improve clients’ operational performance.
- Analyzing the specific needs of clients in relation to their transformation and strategic objectives.
- Diagnosing current operations to identify opportunities for optimization and performance enhancement in terms of cost reduction and user experience improvement.
- Defining target models and proposing tailored solutions to address clients' unique challenges.
- Quantifying expected outcomes, both in cost reduction and user experience enhancement.
- Designing and implementing a transformation framework, including tools, models, and guiding principles to help clients operationalize their strategy.

Required qualifications to be successful in this role:

- Over 5 years of experience in managing large-scale operational transformations, with proven results in quality and process improvement.
- Lean Six Sigma certification (yellow, green, or black belt) is essential. A Black Belt in LSS and strong experience in change management within large international organizations will be a significant advantage.
- University degree (undergraduate or master’s) in a technical field (e.g., computer science, engineering) or business.
- Experience in management consulting, with practical expertise in Lean, Six Sigma, Kaizen, and other improvement methodologies.
- Expertise in business process mapping and transformation, including proficiency in process modeling tools (Visio, BPMN).
- Deep knowledge of data modeling tools and data analysis tools (SQL, reporting, etc.).
- Ability to interpret all organizational dimensions, including business models, processes, governance, tools, and IT architecture.
- Excellent communication skills, with the ability to engage and discuss strategic issues with senior management.
- Curiosity, proactivity, and an innovative mindset, with a strong entrepreneurial spirit.
- A perfect command of French and English is required due to the international nature of the role and interactions with both national and international clients.


Join us to tackle exciting challenges and actively contribute to the transformation of major enterprises!


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What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.

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