Chicago, IL, USA
34 days ago
Senior Consultant Workforce Absence Management

ABOUT US
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Join a Winning Team at HUB International

When you join the team at HUB International, you become part of the fifth largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 16,000 professionals in 500 offices across North America. You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent!

Job Summary:  

The Senior Consultant is part of the greater People & Technology (P&T) team playing a pivotal role in leading client engagements and managing large scale and/or complex projects. The role leverages expertise to provide strategic advice, deliver high-impact solutions, and drive results for clients. This role may involve mentoring consultants, guiding project execution, and ensuring the successful delivery of consulting services.

Workforce Absence Management (WAM) is a division of P&T, and the Senior Consultant role provides absence management consulting services involving short- and long- term disability, workers’ compensation, statutory disability/paid family and medical leave, Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA) and Sick/Vacation/Paid-Time-Off.

Independently, and as a team, works with clients on various absence management programs to analyze business requirements and design and implement solutions to fit absence program design, processes/function, intra-program coordination, and vendor management needs.

This role also conducts analytical evaluations on data received from carriers and employers related to workers’ compensation, short- and long- term disability, FMLA/leave of absence, and sick/vacation/PTO plans and may conduct leave vendor identification (RFPs/RFIs) and implementations.

Key Responsibilities:

Client Relationship Management: Develop and maintain strong, strategic relationships with clients. Understand their business needs, challenges, and goals to provide tailored solutions.Project Leadership: Lead and manage consulting projects from inception to completion. Oversee project planning, execution, and delivery, ensuring adherence to timelines.Solution Development: Design and implement comprehensive strategies and solutions based on data analysis, research, and client requirements. Ensure solutions are practical and aligned with client objectives.Data Analysis and Research: Conduct advanced data analysis and research to uncover insights and inform strategic recommendations. Utilize various tools and methodologies to interpret complex information.Presentation and Reporting: Prepare and deliver high-quality presentations, reports, and other deliverables for clients and stakeholders. Communicate findings and recommendations clearly and effectively. May participate in external speaking engagements.Business Development: Contribute to business development efforts by identifying new opportunities and participating in client pitches. Support the growth of the consulting practice.Quality Assurance: Ensure the quality and accuracy of deliverables. Review work produced by team members and provide constructive feedback.Continuous Improvement: Stay informed about industry trends, best practices, and emerging technologies. Advocate for and implement process improvements within the consulting team.

Preferred Qualifications:

Education and Experience

Bachelor’s degree in business, Human Resources, Technology, or a related field.Six to eight years of professional experience in area of specialty (HR, technology, compensation, absence management, etc.)  Advanced experience in managing client relationships and large-scale projects.Previous leadership experience highly desirable.Previous consulting experience highly desirable.

Certifications, Licenses, Registrations

Certification(s) in area of specialization (HR, technology, compensation, absence management, etc.)

Functional Skills

Client Service: Anticipates client problems, needs, and wants to proactively create solutions that go beyond fulfilling basic client expectations.Project Management: Takes steps to ensure that project plans are aligned with other internal stakeholders (for example, EB account team, technology team etc.), and clients’ expectations. Resolves roadblocks and/or competing priorities on own. May lead large scale/complex projects.Time Management: Plans schedule and chooses between the urgent and the important tasks, accommodating a broad time frame. Considers the short, medium, and long-term while attending to a wide range of tasks.  Identifies and minimizes activities that consume time without adding significant value.Presentation: Presents difficult and convoluted information articulately to explain to colleagues and/or key stakeholders regarding issues or complicated subject matters.  Understands the audience and crafts the content of communications by choosing the best formal or informal medium (i.e. written or verbal communication).Writing: Demonstrates advanced business writing skills.  Provides coaching and guidance to consultants on written materials such as audits, reports, and client communications.  Reviews and edits work and coaches on "client readiness".Relationship Building:  Ability to work with especially difficult or complicated clients (internally/externally), resulting in improved/repaired relationships. Gains client trust by displaying subject matter expertise knowledge and becoming a trusted advisor for the client.Problem Solving:  Demonstrates advanced problem solving/critical thinking skills by providing new and/or creative solutions based on past experiences. Adaptability:  Ability to use different tactics in communicating with leaders/stakeholders or encountering obstacles, depending on the situation. Assist others in preparing for and responding to change while adjusting for varying demands.Professional Judgement: Demonstrates responsibility and is accountable to one's own professional decisions.  Uses business relationships/resources to fill in knowledge gaps in order to arrive at decisions.

Supervisory Responsibilities:

None

Required Travel:

Ability to travel nationally as needed based upon client needs.

Although hybrid to a local HUB office is desirable, we are open to remote candidates. 

JOIN OUR TEAM
Do you believe in the power of innovation, collaboration, and transformation?  Do you thrive in a supportive and client focused work environment?  Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization?  When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.  

Disclosure required under applicable municipal regulations in NY and NJ, as well as the law in Colorado: The expected salary range for this position is $100,000 to $115,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions. 

Department Information Technology

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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