Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

 

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

 

What will you be doing?

 

The Sr. CSE has joint technical accountability under the direction of senior level engineers for specific opportunities, leveraging knowledge across a broad portfolio, as well as his / her technical specialization(s) as needed. The Sr. CSE will demonstrate how products and solutions can solve the customer's business challenges. He/she collaborates with the Client Manager(s)/Director(s), Inside Sales Reps, Engineering Managers, and peers to recommend, develop, and propose appropriate customer solutions. At WWT, the Senior CSE develops and sustains relationships with internal technical leadership as well as customer technical staff to identify opportunities and develop solutions aligned to their understanding of the customer's business goals/requirements.

 

Responsibilities:

Complete on the job training under the guidance of Engineering Managers. Understand the technical elements of an opportunity and the different approaches for proposal development, including products, software, bill of materials (BOMs), services (Level of Effort -- LOEs), high-level diagrams, and architectural solutions. Coordinate solution development leveraging best practices and researching customized solutions. Research and demonstrate solution business benefits. Present technical components of solutions to customer. Lead technical solution design and architecture, mapping those solutions and architectures to meet the customer’s business and mission objectives. Lead development Statements of Work and Bill of Materials, with coordination with other SMEs with WWT Build and Maintain relationships with customers and partners. Estimate labor hours for Professional Services work. Support in the development of business proposals and white paper content. Participate in and complete OEM training.

 

Competencies and Behaviors:

Learn to create business relevance: Study key customers across Tribal Nations to gain advanced understanding of key technical drivers and market trends. Lead development of artifacts for RFx responses and White Papers Research OEMs to map to customer and business needs and provide findings to Account Teams Effectively define and translate customers' business problem into a technical context and vice versa. Learn technical solution selling: Develop an understanding of the various architectures and service offerings WWT offers and how they're interconnected. Ensure the features, benefits, and architectural impact of a technology solution are understood and valued by the customer. Learn high performance teamwork: Help the Account Team and customer ensure technical initiatives tie into the customer's strategy and goals. Maintain collaborative relationships with customers' and partners (OEMs). Establish collaborative relationships with internal resources such as the ATC team, Capture, Proposal, Inside Sales Reps, Business Development (BD), Advisory Services, Professional Services (PS), and Presales Engineers at all levels of WWT.