The Role
As a content and learning designer on the Client Learning Design (CLD) team, you will design, develop, and deliver a variety of digital content and learning solutions for external clients using the Wealthscape(SM) platform, including online help, eLearning, and job aids.
The Team
The CLD team is focused on new innovations and methodologies to close learner gaps by providing meaningful content and learning experiences for our clients. In this role, you will collaborate with fellow content designers, subject matter experts (SMEs), trainers, and other cross-functional business partners to build these high-quality experiences.
The Expertise and Skills You Bring
5+ years of content design, learning/instructional design, or technical writing in a corporate setting
Strong written and verbal communication skills
Ability to learn quickly and simplify complex concepts for target users
Effective time management, organization, and prioritization skills
Ability to balance multiple projects and tasks simultaneously
Ability to manage tasks, issues, and solutions independently
Understanding of Agile and design thinking concepts a plus
Experience with HTML a plus
Experience in financial services and Wealthscape a plus
Bachelor’s degree in English, Communications, or related field preferred
The Value You Deliver
Customer focused through content design creation and delivery
Make content design decisions independently following analysis, feedback, and input you have received
Value and implement team and strategy standards, styles, and templates to write accurate, well-designed, and effective content
Actively collaborate with other team members and contribute ideas to ensure a consistent, unified approach to content solutions that reflect our team brand
Effectively run projects and consistently meet deadlines while demonstrating accuracy, attention to detail, and ownership of projects from start to finish
Contribute to discussions outside of day-to-day writing and development, such as emerging learning theories/approaches, analytics, user experience, and other relevant areas
Samples of content design, learning/instructional design, or technical writing work required
Certifications: