Chartbeat is seeking a detail-oriented and proactive Senior Contracts Administrator to join our team. This role is pivotal in ensuring the smooth management of contracts, maintaining accurate billing processes as a liaison between sales and finance, and having the ability to work directly with our customers' accounting departments. The ideal candidate will have a strong background in contract management, Salesforce, and NetSuite, as well as excellent communication skills.

Key Responsibilities:

Contract Management: Assist in the drafting and renewal of sales contracts, ensuring alignment with organizational policies. Review, organize, and manage customer contracts to ensure legal compliance and accuracy. Collaborate with internal teams to update and maintain contract records in Salesforce and NetSuite. Salesforce Administration: Maintain and update Salesforce records, ensuring accurate reflection of customer and billing information. Generate reports and insights to support contract and billing processes. Billing and Accounting Support: Work closely with the Finance team to ensure accurate invoicing and contract management. Perform data validation and reconciliation to maintain up-to-date and accurate financial records. Support month-end and year-end closing processes related to billing activities. Customer Engagement: Engage with customers' accounting departments to gather and verify necessary accounting and billing information. Liaise with Accounting and Sales teams as needed to support on-time billing of customers.

Qualifications:

Bachelor’s degree in Business Administration, Finance, Accounting, or a related field (or equivalent experience). 5+ years of experience in contract management, billing support, or a similar role. Proficiency in Salesforce CRM and accounting software/tools. Excellent organizational skills with high attention to detail. Strong written and verbal communication skills, with the ability to interact professionally with customers and internal teams. Ability to multitask and prioritize in a fast-paced environment.

Preferred Qualifications:

Experience in SaaS or technology industries. Knowledge of legal terminology related to contracts. Advanced proficiency in Microsoft Excel or Google Sheets.

Compensation: $95,000 - $105,000 annually

Location:  Remote