Work Location:

United States of America

Hours:

40

Pay Details:

$68,640 - $112,320 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Compliance

Job Description:

Department Overview:

The Credit Card Compliance Specialist will be largely focused on regulatory compliance support of TDs consumer credit card business lines. Experience and familiarity in the following areas would be helpful in performing this role:

Consumer card regulationsSecond-line of defense oversight and challengeProvide guidance, make recommendations, and collaborate with business to facilitate compliant solutions that meet the business needsManage and/or perform independent compliance reviews of regulatory requirements impacting the products supported

Below details are general outline of the role in addition to the above department specific overview

Job Description:

The Senior Compliance Business Oversight Analyst provides objective guidance, support and advice to assigned portfolio, business or function to promote strong Compliance controls and processes are in effect to mitigate inherent associated risks. This role contributes to the development and implementation of Compliance programs related to all aspects of Compliance laws.

Depth & Scope:

Expected to exercise sound and expert independent professional judgment and discretion in interacting and communicating with staff and senior management of the Bank with respect to significant regulatory compliance risk matters.Empowered to make prudent professional decisions in rendering advice and counsel to business lines or assigned areas, on compliance matters and regulatory risks which may impact performance of the business and overall enterprise strategies and objectives.Expert level professional role requiring in-depth knowledge/expertise in Compliance and working knowledge of broader related areasProvides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertiseResearch, review and maintain expertise on banking regulations and laws, banking policies and procedures, and consumer protection lawsActs as the primary subject matter expert for regulations applicable to business partners and provides guidance, consultation and expert advice with respect to the business partners' compliance with such regulations directly related to the operations of the businessCreates training content and may train business partners on regulatory requirementsAdvises the business with respect to the implementation of new and amended regulatory requirementsIndependently reviews and utilizes discretion, judgement and specialized expertise in approving the documentation for business line use: disclosures; forms; customer-facing correspondence; operating procedures; and policiesIndependently performs targeted and periodic monitoring of business activities for compliance with regulatory requirements and regulator expectationIdentifies and communicates areas of non-compliance and/or material control weaknessesResponsible for the oversight of business partners' remediation of regulatory issues, including exercising discretion and independent judgment in reviewing and approving remediation action plansResponsible for assessing regulatory risk associated with new products, services and other initiatives that have significant operational or financial impactIntegrates the broader organizational context into advice and solutions within the Compliance areaUnderstands the industry, competition and the factors that differentiate the organizationLeads projects of moderately to complex risks and resource requirements; may lead end-to-end processes or functional programsContact for business management, external/internal auditors, dealing with non-routine informationRecommends and implements solutions within own area of responsibilityMay need to coordinate/integrate work with other areas as neededIdentifies and leads problem resolution for complex requirements related issues at all levels

Education & Experience:

Undergraduate degree or equivalent work experience5+ years of experience

Preferred Experience for this role includes:

Prior experience working with consumer cards and/or servicingPrior regulatory compliance backgroundStrong critical thinking skillsAble to work independently as well as collaboratively with partners and leadership

Customer Accountabilities:

Assists in the development and implementation of appropriate Compliance policies, processes and controlsFacilitates the periodic Compliance risk and self-assessment activities for designated business using TD’s Enterprise Compliance Risk Assessment FrameworkMonitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashionGuides and complements the assigned portfolio in terms of financial, regulatory and risk management requirementsInteracts with control functions within the organizationDevelops analysis and insights, prepares and delivers management reporting necessary to promote accurate and thorough measurement of the risk factors present in various products

Shareholder Accountabilities:

Updates business line policies and Compliance Team proceduresAnalyzes Compliance requirements and establishes they are properly written into requirements for business projects and approved at the appropriate levelsWorks directly with business management, and with internal and external business partners (e.g., Internal Audit, external consultants) to respond to regulatory requests, findings, audits and/or examinations Keeps abreast of emerging issues, trends, and evolving regulatory requirements in the Compliance industry and assesses potential impactsCoordinates with other Compliance partners and business governance and control partners to promote consistency in the application of Compliance programs and standards across the enterpriseSupports in determining risk exposure, mitigation, and controls for new products, marketing campaigns, and expansion of existing programsConducts enterprise wide annual risk assessment for all TD businessesSupports the business lines with compliance/risk controls and periodically evaluates risk mitigation efforts to adjust as risk/department influences changeProtects the interests of the organization – identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues

Employee/Team Accountabilities:

Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interestProvides thought leadership and or industry knowledge for own area of expertise and participates in knowledge transfer within the team and businessKeeps current on emerging trends/developments and grows knowledge of the business, related tools and techniquesParticipates in personal performance management and development activities, including cross training within own teamKeeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activitiesContributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practicesLeads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships.Contributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for your business area/function and the bank, both internally and/or externally

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.