**We currently have a vacancy for a** **German or French Speaking** **OTC Analyst** **and this role will involve the following:** **POSITION SUMMARY:** The Credit & Collections Analyst is accountable to perform/review the day-to-day shared service credit operations for the region including but not limited to: + review of credit extended to customers within the normal credit review process, + advise and propose the appropriate customer credit limit, + determine if any risk mitigation instrument is required and propose the most appropriate option, + preparation and review of credit requests over threshold values, + development and monitoring of monthly credit reporting and + determination and review of customers placed on credit hold. **MINIMUM REQUIREMENTS** + Bachelor’s in business administration or Professional credit management qualification highly preferred. Relevant work experience advantageous or equivalent combination of education and work experience. + 2+ years of international credit experience inclusive of all aspects of credit management and/or cash collections, + Fluent in English as well as German or French + Knowledge and understanding of overall OTC (Order To Cash) processes, + Experience in analysing data, + Experience working with Emerging Markets preferred, + Experience working with financial instruments, i.e. credit insurance, LC’s, guarantees, etc, + Experience in reading and analysing customer financial statements, + Prior recent experience working in a captive SSC environment preferred, + Experience with 3rd party outsource providers preferred, + Strong ability to interact with internal and external parties at Senior Management levels, + Attentive to detail with a propensity for continuous improvement and standardisation, + SAP ERP experience is a plus, + Advanced Excel skills. **MAIN RESPONSIBILITIES INCLUDE:** + Perform day to day shared services credit, cash collections and cash application functions within the defined process standards working across captive and outsourced teams, + Analyse and review credit assessment and terms provided to existing and new customers, + Credit management and risk mitigation leveraging financial instruments, i.e. credit insurance, letters of credit, bank guarantee, etc, + Manage the Bad Debt Reserve calculation process and seek for improvements, + Perform collection reviews with the regions as well as the required follow-ups, + Drive cash collections for the portfolio under management, + Analyse and Review the cash collections performance, + Meet the agreed performance measures, KPIs, and goal setting processes, + Prepare and review monthly performance reports, + Oversee the cash application activities performed by the 3rd party provider, + Ensure that the customer payments are adequately allocated, + Assist management in performing, facilitating, and reviewing day to day credit and cash collections activity within the shared services centre and the 3rd party provider, + Have a high level of understanding of the commercial operations, build and maintain an excellent relationship with commercial stakeholders such as Area General Managers, Area Controllers, Regional and Divisional Finance Directors, + Standardise the credit and collections processes and services to the regional shared service organization, + Provide support in the maintenance, review and update of the global standard credit and collections processes, to meet the needs of the shared services stakeholders, + Create, review and maintain Standard Operating Procedures (SOPs), + Evaluate best practices with global peers and develop improvement suggestions, + Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region, + Ensure integrity of internal controls, in partnership with the compliance team, + Support internal and external audit queries, + Provide oversight and support for responses to and remediation of audit findings, across internal and 3rd party outsource service providers, as required. Connect with us at www.abbott.com , on LinkedIn at www.linkedin.com/company/abbott-/ , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com