Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As a Senior Customer Systems Technician at Micron Technology Inc., you will play a crucial role in ensuring our customers receive outstanding support and service.
You will be responsible for diagnosing and providing technical solutions for system issues related to DRAM, UFS, eMMC, LPDDR, or systems using
Logic Analyzers, Oscilloscopes, and Protocol Analyzers. Additionally, you will support Seoul’s Customer Engineering lab (CEL) activities, including preparing for and supporting audits, as well as maintaining equipment and tools.

Key Responsibilities:

Technical Support: Provide technical support to customers by performing Timing Signal Analysis and basic diagnosing
related to DRAM, UFS, eMMC, LPDDR or system using Logic Analyzers, Oscilloscopes & Protocol Analyzers.

Lab Management: Manage lab environment, including equipment setup, maintenance, and organization.
Conduct regular audits to ensure compliance with safety and quality standards.

Documentation: Maintain accurate records of lab equipment, configurations, and customer interactions.
Create and update customer report as needed.

Collaboration: Support CEL engineer/s as well as work closely with cross-functional teams, including but not limited to
Global Quality, Field Application Engineer, Application Engineer, Product Engineering and Sales, relay customer feedback and contribute to product improvement.

Continuous Learning: Stay up to date with industry trends and emerging technologies related to Logic Analyzers,
Oscilloscopes, Protocol Analyzers, DRAM, UFS, LPDDR, and system debug.

Qualifications:

Electrical Engineering, Electronics Engineering or a related field education or experience.
Relevant Courses: Semiconductor technology, digital systems, microelectronics, and circuit design.At least 3 years of experience in lab management, including equipment maintenance and preparing IATF audit.Experience in signal analysis relating to Logic Analyzers, Oscilloscopes, Protocol Analyzers, DRAM, UFS, LPDDR, and system debug.Strong verbal and written communication skills in English & KoreanStrong organizational skills and attention to detail.Knowledge and strong passion for PC (ARM, Intel, AMD) and softwareAbility to work independently and as part of a team[Optional] Relevant certifications or training in the field

[Optional] Relevant certifications or training in the field

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.  We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.  Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.  Additionally, Micron benefits include a robust paid time-off program and paid holidays.  For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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To learn more about Micron, please visit micron.com/careers

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at  hrsupport_na@micron.com or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.