Senior Data Analyst - Chicago or Houston
Insight Global
Understands the digital performance of the applications/systems influencing the business functionality of applications/systems
Understands the right questions to be asked on the platform data tied to the Digital Channels
Develops streamlined and comprehensive data analytics work streams
Areas of focus will include, but are not limited to: Data Visualizations; Application performance analysis; Error patterns, top factors contributing to errors; Identify, design, and implement internal process improvements: recommendations for performance and greater scalability; Modeling and coding of data
With domain expertise, builds trusted data products including dashboards and reporting products to support leadership that helps them make data driven decisions on application performance
Collaborates with US and India Knowledge Center teams to develop dashboards
Track new platform updates and application releases and processes and learn the existing application/systems to research system performance, dig into errors, response time, service logs, define new data collection and tagging, create universal dashboards
Communicate and share updates with leadership, along with putting together regular presentations
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Understands the right questions to be asked on the platform data tied to the Digital Channels
Develops streamlined and comprehensive data analytics work streams
Areas of focus will include, but are not limited to: Data Visualizations; Application performance analysis; Error patterns, top factors contributing to errors; Identify, design, and implement internal process improvements: recommendations for performance and greater scalability; Modeling and coding of data
With domain expertise, builds trusted data products including dashboards and reporting products to support leadership that helps them make data driven decisions on application performance
Collaborates with US and India Knowledge Center teams to develop dashboards
Track new platform updates and application releases and processes and learn the existing application/systems to research system performance, dig into errors, response time, service logs, define new data collection and tagging, create universal dashboards
Communicate and share updates with leadership, along with putting together regular presentations
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
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