Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Summary -   

A career in our Managed Services team will provide you with an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Data, Testing & Analytics as a Service team brings a unique combination of industry expertise, technology, data management and managed services experience to create sustained outcomes for our clients and improve business performance. We empower companies to transform their approach to analytics and insights while building your skills in exciting new directions. Have a voice at our table to help design, build and operate the next generation of software and services that manage interactions across all aspects of the value chain. 

 

Minimum Degree Required (BQ) *:  

Bachelor's degree  

 

Degree Preferred:   

Required Field(s) of Study (BQ):   

 

Preferred Field(s) of Study:  

Computer and Information Science, Management Information Systems 

  

Minimum Year(s) of Experience (BQ) *: US 

Minimum of 2 year of experience 

 

Certification(s) Preferred: 

 

Preferred Skills (PQs): 

Overall 2-5  years of Experience in Testing of any of the Business Applications - Oracle or Salesforce or SAP or Workday or Guidewire. 

 • Minimum 2 - 5 year of experience in Automation Testing  

 • Minimum 2 years of experience in Functional Testing. 

 • Minimum 3 years of hands on experience in scripting using any of automations tools like Selenium, Tosca, Opkey, Subject 7, Worksoft or UFT, 

 • Familiarity with automation  frameworking experience. 

 • Having functional knowledge on any of the modules of  (Oracle or Salesforce or SAP or Workday or Guidewire ) applications. 

 • Excellent communication skills and ability to interact with external teams or clients. 

 • Good knowledge of modules and processes around any of the  (Oracle or Salesforce or SAP or Workday or Guidewire ) applications. 

 • End to end implementation experience in any of  (Oracle or Salesforce or SAP or Workday or Guidewire ) applications. 

 • Teamwork skills, to support colleagues and share techniques. 

 • Solid understanding of data governance, data quality and metadata management 

 • Hand on experience in any of the Test management tool like Jira, Zephyr, Bugzilla, Rally 

 • Experience with Agile methodologies and DevOps practices. 

 • Ability to work effectively as a team member or independently. 

 • Excellent spoken and written communication to explain the methods to a technical and non-technical audience.  

 • The ability to think laterally and 'outside the box.' 

 • Exceptional analytical and problem-solving skills and the persistence to apply different techniques to get the job done. 

  

 Additional Information: 

  

 Shift Requirements: May be required to work on shift as per project requirements. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 24 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

January 17, 2025