Company:

Astreya Partners are at the cusp of the new way of working. We provide IT services and Managed Performance to some of the most exciting companies on the planet. Our delivery model helps our clients be Positively Productive by matching exceptional people to on-site teams delivering world class IT service. With engineers in over 30 countries and 70 cities around the world we are a truly global company working with truly global clients.

Job Summary:

The Data Center Technician for Astreya Partners will install, move, and decommissions hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, printers, and other devices in the Data Center. The technician will confirm and label devices, rack and cables.  The technician will work in a standard ticketing system, providing clear, timely, and appropriate customer communications.  

The technician performs these activities under the direction of Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, meeting requirements for quality and quantity of work. The technician is responsible for the data integrity of all assets on the Data Center floor. The technician responds to trouble situations within the Data Center and will work with remote local site technicians on similar work described above.  

Have a valid passport and able and willing to travel.

Responsibilities

Understanding the terminology racking & stacking   Able to safely lift and move a minimum of fifty (50) pounds/ 25 KG High level of written and oral fluency in English Must provide own transportation to work at local location Have knowledge of asset management and asset management tools Can effectively utilize the ticket management process Able rack networking equipment and server equipment Have a good understanding on fiber cabling and copper cabling Able to identify and locate cabling issues Have good understanding of different types of fiber and fiber terminology Knowledge on different types of connectors Know how to use Velcro Must have good interpersonal skills for working in a team environment. Must have good time management skills.  Delivers a good quantity/quality of work Able to prioritize and adapt to changing conditions or circumstances. Able to operate material handling equipment Able to work independently on tickets and projects Must be able to find quick and effective solutions in a DC environment Having basic networking experience (if possible CCNA)

Required Experience

3+ years Rack and Stack experience Working knowledge of one or more ticketing systems. Working knowledge of tools (VFL, light meters, copper testers) Working knowledge of networking components and infrastructures Knowledgeable in Data center practices (i.e. basic fault tolerance, cable routing, calculating power usage) Knowledgeable in Juniper, Cisco, and Dell equipment Strong cable management skills and experience running fiber and copper in a data center. Understand the electrical, HVAC, and bandwidth infrastructures of the data center Excellent verbal and written communication skills Certifications in Data Center technologies are desired

What can Astreya offer you?

Working with some of the biggest firms in the world as part of the Astreya delivery network Employment in the fast growing IT space providing you with brilliant career options for years to come Introduction to the new ways of working and awesome technologies Career paths to help you establish where you want to go A company-wide mentoring program to advise you along the way Online training courses through CBT-nuggets to upskill you Performance management system to provide you with meaningful, actionable feedback Dedicated management to provide you with a point of leadership and care Focus on internal promotions. We love to build people from within. Numerous on-the-job perks Peer Recognition Market competitive rates and benefits

Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.