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Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Summary & Role Information:

You will be responsible for key database deliverables and to drive escalations and act as a technical specialist in the area of performance and troubleshooting of SAP HANA or Sybase ASE. Your role will be a database senior specialist. You will be SPOC for strategic customer contact from technical standpoint for SAP HANA or Sybase ASE. You would need to collaborate closely with our problem management team, incident management team, war room, technical architecture team, service engineering and discuss about potential performance issues with Development and de-escalate the situation.

 
You will have the opportunity to get exposure on the largest databases and largest scale-out systems available among customers, systems on different Hyperscalers like Azure, AWS, GCP starting from 64GB to 24TB.
In addition to this , you will be working on  innovation projects from the database perspective. 

EDUCATION AND QUALIFICATIONS:
B.E / B.Tech / M.Tech / MS / MCA fulltime
 

Experience (Role requirements)

Minimum 10+ years database expertise and at least 5+ years on SAP HANA 
Deep technical understanding in SAP HANA .
Experience in DB installation, upgrade, planning, and implementation.
Experience in troubleshooting and performing root cause analysis.
Strong technical knowledge in Backup and recovery strategies, System Copies, High Availability and disaster recovery scenarios, Replication knowledge is must.
Knowledge in performance troubleshooting and optimization.
Well organized, willing to learn and own the topics and share the knowledge with the team.
Operational Exposure and On-call Experience.
Understanding of different Hyperscalers would be an added advantage.
Ability to drive escalation to closure by engaging with different stakeholders

Must Have Skills:

Replication Concepts
Backup & Recovery, Performance troubleshooting, Service Architecture, Encryption
General incident, troubleshooting skills, team work and collaboration. 
Linux Basic Knowledge
Shell Scripting / Ansible

 

Good to have skills:

SQL Programming skills
Power shell skills
Hyperscaler experience
Exposure to Agile Methodologies
 

Meet Your Team : 

We are responsible for Global Database operations in ECS.Our team is spread across the globe Bangalore, Pune, Romania, Germany and Mexico. We are a highly diverse team with multifaceted expertise.
We manage close to 25K+ databases and growing, predominantly SAP HANA, followed by Sybase ASE, DB2, Sybase IQ, MSSQL.

 

#SAPECSCareers

 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 393099  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.