Role purpose:

To contribute to ensuring the company’s cash flow is maximised through efficient and effective debt
collection.

Description:

● Capturing of new contracts received
● Actioning cancellation requests received
● Updating client details on all finance system platforms (Ie: Bank Details, VAT and registration
numbers, client practice details)
● Monthly billing of assigned clients within the communicated deadline frame
● Recording of invoices and credit notes
● Sending invoices, credit notes and statements when required
● Perform effective debt collection by following the debt collection processes as relevant to the
dedicated business being served
● Follow up to ensure payment terms of debtors are upheld
● Trace and contact debtors to collect outstanding/overdue and unpaid amounts
● Trace and contact debtors on returned and rejected debit orders
● Compiling and completing all working papers within framework of policy
● Maintain appropriate records and notes of all client discussions regarding payment
● Dealing with all queries (email, telephonic, or internal)
● Suspending and unsuspending clients within framework of policy
● Perform debtors reconciliation upon the client or internal request
● Filing of relevant documentation as required
● Follow debt collection processes with contracted 3rd parties, accurately and completely.
● Maintaining the debtor's age analysis to the metrics set
● Maintaining of email correspondences received both internally and externally on shared
mailbox
● Any ad-hoc tasks

Job requirements:

Knowledge and skills

● Knowledge of Microsoft Excel
● Debtors reconciliations
● Good numeric and administrative skills
● Self-starter, go-getter, and suitable initiative
● Excellent interpersonal skills
● Able to plan and manage time and priorities
● Team player, driven personality, and good work ethic
● Works effectively with co-workers and clients
● Addresses problems and issues constructively
● Work under pressure and assigned deadlines
● Attention to detail

Qualifications and experience

● Matric
● 5+ years in a similar position is essential
● Any finance qualification (added advantage)
● Experience in the Medical industry (non-negotiable)