POS-13759
About You:

You’re looking to join a customer and product focused company where you’ll support a team of passionate individuals as you deliver the best product possible to help a mission driven organization Grow Better. You’re seeking an opportunity where you’ll:

Have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions. Co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision. Be building a critical product and team within a scaling organization - we don’t have all the answers and we’re counting on you to help explore the right problems  Be able to work where and how you work best: at home, the office, or any mix of both About the area you’d be working on:  

Our Developer Product Group is pioneering the future of our HubSpot customer platform, empowering external developers to create groundbreaking integrations and custom solutions. We're building a robust ecosystem that extends our product's capabilities and fosters a thriving community of developers.

In this role you’ll get to: Lead the UX Vision: Define and drive the user experience strategy for the developer platform, ensuring a seamless, intuitive, and delightful experience for developers of all levels. Champion UI Craft Excellence: Set a high bar for UI design and interaction patterns, ensuring a visually appealing and engaging platform that inspires developers. Manage the UX Team: Lead, mentor, and motivate a team of UX designers and researchers dedicated to crafting exceptional developer experiences. Drive User-Centered Design: Embed user research and testing throughout the design process, ensuring the platform evolves with the needs of developers. Orchestrate End-to-End Developer Journeys: Map and optimize the complete developer experience, from onboarding to integration deployment, ensuring a smooth and successful path. Collaborate Cross-Functionally: Partner closely with product managers, engineers, and developer advocates to define requirements, prioritize features, and guarantee flawless execution. Pioneer Future-Looking Concepts: Explore and experiment with emerging technologies and design trends to envision the next generation of developer experiences. Advocate for Developers: Be the voice of the developer within the organization, championing their needs and ensuring they are met. Drive design consistency and scalability: You’ll establish design systems and guidelines that ensure consistency and scalability across the developer platform experience. Measure and Iterate: Define key metrics for developer experience success and leverage data to drive continuous improvement. We are looking for people who have: Proven UX Leadership: Proven experience leading UX teams, within a developer platform or enterprise software environment. A keen eye for detail and design aesthetics: A Senior UX Manager should possess a discerning eye for visual design, typography, layout, and overall aesthetics, ensuring that the developer platform is not only functional but also visually appealing and engaging. Proficiency in design tools and prototyping: While they may not be actively designing, they should be familiar with industry-standard design and prototyping tools to effectively review and provide feedback on the team's work. Deep UX Expertise: A strong foundation in user-centered design principles and methodologies, with a passion for exceptional UI craft. A passion for Developers: A genuine interest in understanding and advocating for the needs of developers. Like Balmer, maybe. Technical Fluency: The ability to communicate effectively with engineers and comprehend the technical constraints of the platform. A visionary Mindset: The ability to envision and articulate future-looking concepts that inspire and motivate teams. Excellent Communication Skills: The ability to express complex ideas clearly and persuasively to diverse audiences. A data-Driven Mindset: Experience using data to inform design decisions and measure success. Adaptability: Thrives in a fast-paced, ever-evolving environment. A leader who shares our HEART values and practices growth mindset

This role might not be a fit for you if:

You’ve never managed a team of Designers You’re not comfortable critiquing the work of others You tend to build in silos, then share more broadly You’ve never had Developers as a persona About UX at HubSpot

Our UX team is a passionate and diverse group of ~300 product designers, content designers, researchers, and design ops folks globally who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too.

Want to know more about product design at HubSpot? The possibilities of “and” — prioritizing usability alongside feature growth By the people, for the people: keeping your design system evergreen See all HubSpot UX blog posts One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

You might not feel like you “check all the boxes” as you read this job post, but we hope you’ll apply anyway because we’ll take great care in working with you.