Job Description

NOTE:   This position is offered as a hybrid role in the Seattle, WA area.  You must work in office at the Nordstrom Seattle office a minimum of 3 days/week.

The ideal Visual Merchandising Planner is responsible for delivering innovative and well-planned strategies for our divisions that support product selling and brand standards to each specific customer base. This individual will be focused on creating strong partnerships with all key stake holders including leadership to deliver and influence how Visual Merchandising drives business within each of the areas they support and to highlight Nordstrom as a fashion leader. A VM Planner should always be focused on driving volume while keeping the customer experience/journey top of mind. 

KEY RESPONSIBILITIES

DEPTARTMENT WORK:  

Review business reports (Nsight, Tableau, End 2 End calendar, merchant decks) to inform decisions on new strategy proposals, driving current business needs with VM planning tools such as merchandise refreshes, as well as adding to planning team conversations to discuss how business data impacts call merchandising presentations Build strong relationships with all key stake holders including peers, VM, store design, DMMs, RD’s, buyers, merchant Program Managers, and Planning Director to drive new ideas that enhances the customer experience based on businessBuild tools such as department planograms to help merchant and allocations team have visibility in what every department in each store can hold in terms of stock.  Review business reports (Nsight, Tableau, End 2 End calendar, merchant decks) to inform decisions on new strategy proposals, driving current business needs with VM planning tools such as merchandise refreshes, as well as adding to planning team conversations to discuss how business data impacts call to action decisions Be the expert within a supported division to influence store presentations that include: the customer journey, silent selling opportunities (fixture sets, merchandise presentation, mannequin styling), and training needs Drive and create new VM training opportunities whether in person or from the office, gather feedback and pivot as needed in the moment or for future trainings. Lead trainings, share knowledge, and provide guidance to support instore VMs and DMs. This includes in person training, leading remodels, new fixture installs, and conference calls. Drive monthly/bimonthly communication tools that is delivered to all company with a clear understanding on how to translate direction that is achievable in all doors. Research and resolve issues using appropriate resources Manage all brand assets provided and communicate appropriately to the business, including multiple stakeholders Partner with key brands on persistent VM standards Maintain a strong understanding of available tools and apply effective approaches to tasks and initiatives Yearly Department standards updates, and creating/updating older tools for training purposes Understanding of fashion trends and how they relate to the company commercial trends in each season to influence floor merchandising presentations including mannequin styling and training of VM teams Drive fashion messaging through a corporate filter to the instore visual merchandisers that support window and in department styling and aligns with company fashion and marketing direction Create seasonal fashion videos that supports inspiration as well as in season fashion messaging Create and update yearly Styling fundamental tools for VM MGRS to use to train their teams Participate in regional trainings both in person and on calls to train styling concepts Review operating practices and procedures, determine whether improvements can be made and work to implement changes as appropriate Taking opportunities to use current fixtures in new ways to drive interest on the floors Develop, test and learn new merchandising ideas that is focused on current merchant divisional/department strategies as well as keeping relevancy for the customer Research and review competitive landscape from other retailers to popular culture in order to stay on top of current and future presentations. Art + Science Work with cross div teams on signing, hangers, and sensors that range from influencing outcomes and driving store communications Ensure store and/or department alignment on marketing editorial calendar while driving appropriate marketing messages to the customer Assist with building and maintaining communication tools for store executions by partnering with merchants or key brand stakeholders as well as store teams to gather information, request photos, coordination of installs, building packets and following up with troubleshooting as needed.

CORE COMPETENCIES

· Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. 

· Drives Results: Persists in accomplishing objectives, even under tough circumstances. Has a track record of successfully achieving priorities. 

· Builds Trust: Gains the confidence and trust of others through honesty, integrity and authenticity. 

· Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels. 

FUNCTIONAL COMPETENCIES

· Strategic Mindset is aware of how own work connects to broader organization strategy, spots trends and ask about the future issues that may impact work. 

· Communicates Effectively in both written and verbal forms that conveys information clearly, concisely, and professionally 

· Drives Vision by ensuring there is a clear connection from day-to-day activities that match team and individual goals. Uses time efficiently and effectively to deliver results. Show commitment to team through collaboration and positive, proactive communication 

· Manages Complexity by identifying and staying focused on data that is the most critical to understanding problems and finding solutions. 

· Decision Quality Aims to make good independent decisions and takes appropriate action during urgent, non-routine situations. 

· Has Courage makes progress despite ambiguity or a clear path 

QUALIFICATIONS

· Bachelor’s degree in related field or equivalent experience 

· 5+ years of experience in Visual Merchandising management or equivalent required 

· Must be organized and have the ability to meet multiple deadlines 

· High level of ownership, accountability, and initiative 

· Proven knowledge and experience in fashion trends, visual merchandising styling techniques and how they relate to specific customers 

· Ability to champion new ideas and drive vision from strategy to execution 

· Ability to communicate clearly both verbally and in written form and build positive relationships to drive innovation and influence key leaders 

· Coaching, teaching and training skills 

· Ability to work a flexible schedule based on department and store needs including weekends and overnights as needed

· Ability to effectively build relationships with customers, peers and leadership 

· Ability to prioritize multiple tasks in a fast-paced environment 

· Strong organization and attention to detail skills 

· Ability to work independently as well as collaboratively 

· Clear understanding of fashion trends and how it relates to a specific customer 

· Computer proficiency and comfortable learning new computer applications 

· Adobe suite experience (preferred) 

· Proficiency in MS Office suite 

· Must be able to use ladders and lift heavy items as necessary 

· Up to 30% travel will be required 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington- $80,000- $132,000 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf