Location: Farmingdale, NY Category: Professional Entry-Level Posted On: Mon Jul 29 2024 Job Description: The Senior Desk Attendant is responsible for overseeing the lobby operations of the College's residence hall of approximately 500 residential students. These responsibilities include: + Managing a team of desk assistants. + Answering phone calls and emails. + Distributing mail and packages. + Monitoring the security of the building. + Liaising with University Police and Physical Plant team members to address emergent issues. + Providing excellent customer service to residents and guests. + Issuing and tracking guest passes. + Ensuring that guests follow the rules and regulations in the residence halls. + Addressing any issues or concerns related to guest passes. The college particularly welcomes candidates with knowledge, skills and abilities that include: + Commitment to diversity and university initiatives supportive of diversity and inclusion. + Interest in participating in student-centered service activities. + Desire to apply expertise in promoting civic engagement with the College's many community partners. Job Requirements: MINIMUM QUALIFICATIONS: + Bachelor's Degree. + Exceptional organizational and communication skills. + Be able to handle multiple tasks simultaneously. + Comfortable working in a fast-paced environment. + Prior experience in customer service and/or hospitality is required. PREFERRED QUALIFICATIONS: + Experience working in a higher education environment. + Graduate of Farmingdale State College. Additional Information: This is a full-time UUP position. + For the first 10 working days, beginning Monday, July 29, 2024, and ending Friday, August 9, 2024, applications will be limited to UUP Farmingdale. + CLOSING DATE FOR RECEIPT OF APPLICATIONS: Open Until Filled + SALARY: $50,000 + $3,400 in downstate location pay = $53,400 Total Compensation. The State University of New York offers excellent fringe benefits including health insurance options and retirement plans. Click here for New York State Benefits Summary (https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/FTUUPbenefitsummary-June-2024.pdf) VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION The Consumer Information web page can be viewed at the following link http://www.farmingdale.edu/consumer-information/index.shtml This page describes various services, information and statistics on many different aspects of the College's operations. Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continue to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.