Job Description The New York City Department for the Aging (DFTA) is seeking a highly technical application developer to support/develop applications hosted on the Salesforce platform, and to make recommendations and implement best practices for Salesforce development, management and administration. The candidate is expected to: Maintain the platform, and be an expert in the Salesforce platform API, management tools, and capabilities. Use this knowledge to plan, write, and test code to meet the requirements of tasks assigned, based on the technical specification for the task provided. Work with the platform technologies and languages, HTML, and Javascript to customize the platform's prototype solutions to build fully functioning sites on desktop, tablet and mobile devices. Use object oriented techniques to create reusable, easy to maintain code. All code must conform to platform-specific & industry best practice code standards, and perform well under load.This will include design, development, configuration, maintenance and support. The candidate should also have experience with: .Net and C#, JSON, SOAP AJAX, REST, HTML5, ReactJS, as well as relational database experience with SQL Server. The duties and responsibilities of the Senior Developer include but are not limited to the following: - Serve as System Administrator for Salesforce Lightning, overseeing the maintenance and optimization of the Salesforce platform. - Develop and implement solutions using Apex programming, Lightning (Aura framework and LWC), JavaScript, and APIs for custom integrations. - Perform Salesforce administrative tasks, including creating custom objects, fields, workflows, validation rules, page layouts, list views, reports, dashboards, email templates, and Lightning app pages. - Administer the Service Cloud in a dynamic, fast-paced work environment. - Gather user requirements, analyze the data and translate data into system specifications with strong attention to detail. - Utilize Salesforce tools such as Data Loader, Import Wizard, and Workbench for data management tasks. - Write, read, and edit Salesforce Object Query Language (SOQL) queries. - Develop and maintain technical specifications, design documents, and test cases. - Oversee the software development lifecycle (SDLC) and Agile methodologies to ensure successful project implementations. - Provide excellent customer support, troubleshoot issues, and propose solutions to enhance the Salesforce user experience. COMPUTER SYSTEMS MANAGER - 1005D Qualifications 1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or 2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or 3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or 4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above. In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.