Overview:

Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com.

Job Description Summary:

The Senior Application Developer (DotNetNuke) is responsible for full systems lifecycle management activities (designing, developing, testing, and implementation) for DNN solutions in accordance with the business processes, needs and requirements.

The Senior Application Developer (DNN) works very closely with both IT and external business groups to assist with the solutioning, development, implementation and integration of innovative DotNetNuke solutions using industry standard techniques and tools.

The developer provides tactical support to the internal user community as well as strategic analysis to ensure that Intralinks is utilizing the ServiceNow platform to its ultimate potential.

Job Description:

Duties/Responsibilities
• Collaborate with development and ITSM teams to research, plan, coordinate, develop, test & implement application solutions from conceptual design to delivery.
• Receive requirements and deliver solutions that meet the needs presented and play a tactical role in design, solutioning, and implementation sessions.
• Help facilitate integrating ServiceNow with third party software, activating plug• ins etc.
• Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow.
• Provide mentoring and knowledge transfer to junior ServiceNow developers and/or team members.
• Work with business users to translate requirements into technical solutions while using OOTB and low/no code functionality wherever possible.
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting
• Configure/Customize ServiceNow applications, including creating workflow administration, tables, customize the UI, manage groups, roles and security permissions across the platform, category and subcategory structure, report setup, data imports, integration, scripting, third party software integrations, custom application development, SSO, and Government Community Cloud requirements.
• Help maintain code quality, documentation, and automatization.
• Build and support integrations to drive automation, increase visibility and improve data quality.
• Provide high quality support and technical documentation of the ServiceNow platform.
• Ensure that the platform stays current with regular platform upgrades while following and adhering to development. standards and best practices.
• Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes which includes Incident, Problem, Change, Chat, Knowledge, Service Catalog, Service Portal, Password Reset and Custom (Scoped) Applications.
• Monitor health, usage and overall audit compliance of the ServiceNow Platform.
• Author and maintain system design and operations documentation including technical documentation.
• Troubleshoot and debug system issues.
• Answer how to technical and application configuration questions.

Skills/Abilities
• Knowledge of developing, updating, and interpreting JavaScript on the ServiceNow platform.
• Knowledge of ServiceNow development and configuration best practices.
• Knowledge of ServiceNow database hierarchies and design.
• Strong development, customization, and administration skills.
• Proficiency with SOAP and REST Web Services.
• Proficiency with SQL and scripting tools such as PowerShell.
• Ability to work independently with minimal direction.
• Excellent communication and strong team player.
• Excellent analytical and problem solving skills.

Education
Bachelors in Computer Science or similar discipline.

Experience
3-5 year experience with ServiceNow IT Service Management and CMDB, web technologies (XML, HTML, JavaScript, etc.)

Additional Job Description:

Applicants selected for this position will be required to obtain and maintain a U.S. Security Clearance.

Connect With Draper for Future Opportunities! If you don't find the right posting in our Career Opportunities, you may submit your resume for future consideration.

Job Location - City:

Cambridge

Job Location - State:

Massachusetts

Job Location - Postal Code:

02139-3563

Our work is very important to us, but so is our life outside of work. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. If this specific job opportunity and the chance to work at a nationally renowned R&D innovation company appeals to you, apply now www.draper.com/careers.

Equal Employment Opportunity:

Draper is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Draper is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@draper.com.