We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you’ll be doing
Reporting into the VP, Program Delivery and Enablement you will be responsible to lead the Enablement team which is accountable for the execution Business Architecture capabilities for our broader business stakeholder community. In this capacity, the Senior Director will be accountable for facilitating discussions with business leaders to identify strategic capabilities that enhance client journeys. This role will also oversee the creation and governance of business architecture artifacts, ensuring consistency and value across the enterprise.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you’ll succeed
Strategy - Development and implementation of overarching Business Enablement Framework, tools and templates that would be used for ongoing practice deployment within SBUs. Lead the Business Enablement function for CBWM and PBB, including defining, maintaining and managing vision, mandate and supporting frameworks for the effective management of the function. Integrate business strategies and roadmaps with project delivery to ensure alignment to overall priorities. Seek to find opportunities to maximize internal efficiencies and improve business effectiveness both within team and within partner roadmaps
Collaboration - Collaborate with business teams to assess strategies and lead development of business architecture artifacts including but not limited to capability maps, organization roadmaps highlighting integration of business processes and technical tools, technology roadmaps and strategic frameworks. Liaise with Enterprise Business Architecture function to ensure utilization of best practices and overarching governance accountability, and collaborate with Process Optimization teams across SBUs & enterprise to ensure business architecture alignment and appropriate prioritization of process improvement opportunities against longer term roadmaps
Leadership - Lead cross-functional (business, technology and other functional partners) business architecture engagements focusing on delivering value and outcomes enabled by business architectural tools such as customer journeys, capability modeling, value streams definition, and process architecture that considers an end to end perspective. Outcomes of such engagements include translation of strategic plans into executable roadmaps leveraging insights from capability mapping across people (clients and employee experience), processes, systems, and services. Support business unit planning processes and facilitate the sequencing and prioritizing of initiatives. Support the creation of meaningful metrics to measure value delivered through specific initiatives that also act to align cross-functional teams. Provide leadership and guidance to partners and teams – this includes attracting, aligning, motivating, and retaining a team with the competencies to meet present and future business goals.
Relationship Management - Build strong and effective relationships within the SBUs and CIBC’s various infrastructure groups to ensure recommendation and solutions are well-received and actioned
Who you are
You can demonstrate experience. 10+ years of relevant financial industry experience including extensive knowledge and experience in Business Architecture and/or consulting and delivery. You have a high degree of expertise in Business Architecture concepts, philosophies and tools behind the design of business capabilities, processes, and information. In addition, you have demonstrated ability in managing a large scale, multi-faceted projects including success in project /program execution. It’s an asset if you have comprehensive knowledge of financial services practices and principles sufficient to analyze and interpret complex concepts and apply these in innovative ways. Certification in business architecture or a related discipline will be considered an asset as well
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 23rd FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, Business Analysis, Business Architecture, Business Capability Modeling, Ensure Compliance, Group Problem Solving, Leadership, Process Architecture, Researching, Strategic Objectives