Job Summary

Job Description

Job can be based in the following 3 hub locations: NY, LA, MN

What is the opportunity?

The Senior Director, CRE US & CALA Region is responsible for the management and oversight of the delivery of Corporate Real Estate services to the RBC and CNB businesses throughout the region. The position is responsible for the accountability and oversight of the regional real estate portfolio from strategic planning, building acquisition and disposal, delivery of capital projects, facilities operations and the associated annual budgets.

What will you do?

This position is responsible for developing, directing, and managing the regional CRE team and for driving enterprise CRE strategy and performance through membership of the Global CRE Operating Committee.

The position supports the RBC businesses through:

Understanding and anticipating business requirements to align the Corporate Real Estate portfolio and services with business strategyAcquiring and managing of high-quality premises at best possible valueBuilding and maintaining senior-level regional relationships with all RBC and CNB businessesEnsuring consistent delivery of integrated real estate services (including planning, transactions, capital projects, facilities management, and operations) to global standardsEnsuring day to day operations and maintenance of RBC and CNB’s premises consistent with the CRE global operating model and standardsSupporting M&A activity as required from a real estate perspective

What do you need to succeed?

 Strategy

Provide real estate expertise, strategy and direction on all property initiatives throughout the region in support of business strategic objectives, leveraging support from CRE global Centers of Excellence as requiredTrack and manage occupancy of RBC premises leveraging data as required to inform business and CRE strategies

 Transactions

Oversee execution of property transactions, supported by global Centers of Excellence as required, in support of business strategies and initiatives

 Lease Administration

Oversee efficient execution of lease administration for the regional CRE portfolio and compliance with regional legislation, Enterprise and CRE policies and standards, supported by global Centers of Excellence as required

 Financial

Establish and achieve CRE savings targets in close liaison with CRE Global Operating Committee and CRE Finance team to align to global targets.Ensure regular and accurate reporting in conjunction with CRE Finance teamOversee establishment of annual financial plan for region and effectively manage spend against agreed plan ensuring regular and accurate reporting in conjunction with CRE Finance teamOversee establishment of annual capital plan and effectively manage spend against agreed plan ensuring regular and accurate reporting in conjunction with CRE Finance teamEnsure the delivery of expected client service levels within prescribed budgets

Governance and Risk Management

Provide governance oversight to ensure all areas of CRE operations in region, ensuring compliance with CRE and Enterprise policies and standards and external regulatory and legislative obligations to reduce risk, provide safe environments for our employees and customers in compliance with appropriate legislationEnsure risk is effectively managed via consistent application of controls in accordance with CRE and Enterprise policies, guidance and best practice engaging CRE Centers of Excellence to support as requiredEnsure appropriate levels of governance, management oversight and reporting are in place in accordance with CRE and Enterprise requirements for service partners and external consultants, contractors and landlordsEnsure open and effective channels within region to enable the escalation and reporting of issues both at the regional /functional level as well as at the requisite governance committees

Project Delivery

Provide oversight and accountability for the delivery of all construction projects and initiatives in region ensuring delivery of stated objectives as defined in the business caseEnsure application of global design standards where appropriate to construction projectsEnsure adherence to CRE and Enterprise project delivery processes, practices, metrics, tools and systems of record, supported by global Centers of Excellence as requiredEnsure the establishment and monitoring of quantitative standards of performance, and provide timely project, program executive summaries, as well as appropriate internal management reporting, metrics and key information in accordance with CRE and Enterprise policies and standards

Facilities Management

Ensure the effective delivery of facilities management operations across region to ensuring compliance with CRE and Enterprise policies and standards and external regulatory and legislative obligations to reduce risk, provide safe environments for our employees and customers in compliance with appropriate legislationProvide leadership, guidance, and support to the outsourced Facilities Management service provider to ensure deliver of a high performing service in accordance with contract and the requirements of business platformsEnsure the timely and accurate reporting of breaches of the relevant requirements of the regulatory system in a timely and appropriate manner to the appropriate Enterprise contacts

Relationship Management

Overall responsibility for the effective deployment and execution of the CRE CRM model to ensure effective relationships with key business contacts in region, Ensure consistently strong client satisfaction scores via the delivery of timely, robust and insightful reporting as part of proactive client portfolio reviews and CRE driven strategiesDevelop and maintain key relationships with functional support teams within RBC, CNB and with our key service partners to ensure effective service delivery in regionDevelop and maintain close and collaborative working relationships with CRE Global Operating Committee members, other CRE regional leads and CRE Centers of Excellence to ensure global consistency and alignment of delivery of CRE services

Training and professional development

Adhere to mandatory training requirements and ensure a development plan is in place appropriate to role, evidenced in Workday systemEnsure regional CRE team alignment with RBC polices and standards for training and professional developmentEnsure direct reports have development plans appropriate to role, evidenced in Workday system

Global Leadership and Delivery

Lead and execute on major CRE programs and initiatives to optimize CRE global organizational structure and service delivery.Drive CRE organizational performance and delivery excellence through leadership and execution of key initiatives as directed by the SVP CRE.Identify opportunities to embed and promote best practice throughout CRE operations.Lead and deliver ongoing development of the CRE team performance and culture through sponsorship of CRE committees (Serves/Learns/Recognize

Must have:

University Degree or equivalent15+ years of experience in Corporate Real Estate with at least 5+ years in senior executive capacityDemonstrable experience of management of an international corporate real estate portfolioStrong cost control and strategic business acumenExperience of developing and maintaining relationships with senior business executivesBuilding, developing and leading teams of professionals, ideally within a geographically diverse portfolioProven knowledge of all aspects of project management processesExperience in managing outsourced vendor relationships

Nice to have:

MBADemonstrable experience of management of an international corporate real estate portfolioStrong cost control and strategic business acumenExperience of developing and maintaining relationships with senior business executivesBuilding, developing and leading teams of professionals, ideally within a geographically diverse portfolioProven knowledge of all aspects of project management processes

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilities  Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $200-325K (NY and LA) and $160-270K (MN) depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.  This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

·       Drives RBC’s high performance culture

·       Enables collective achievement of our strategic goals

·       Generates sustainable shareholder returns and above market shareholder value

#LI-Post

Job Skills

Accountability, Collaborative Project Management, Corporate Real Estate, CRM Project Management, Customer Service Management, Detail-Oriented, Interpersonal Relationships, Leadership Project Management, People Management, Performance Management (PM), Project Management Technology, Real Estate, Real Estate Brokerage Management, Real Estate Closings, Real Estate Practice, Real Estate Transactions, Risk Management, Team Management

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-01-13

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.