As a valued member of our team, you will contribute to achieving outstanding results for our clients by providing remarkable and impactful solutions through Aon Business Services. As Senior Director, Legal, Compliance and Risk Enterprise Business Services, you will report directly to the Head of Enterprise Business Services. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Your Impact as a Senior Director, Legal, Compliance and Risk Enterprise Business Services As the Senior Director, Legal, Compliance and Risk Enterprise Business Services, you will collaborate across various groups, geographies, and functions to optimize legal, compliance and risk processes, ensuring compliance with regulations and work with different departments to streamline operations. Job Responsibilities: Leading a global team of individuals and providing direction, guidance to achieve a common goal. Strategy Alignment and Service Delivery Model + Align the process objectives with the overall organizational strategy and goals. + Collaborate with critical team members, such as senior executives, department heads, and functional leaders, to learn their needs and ensure that the processes support their strategic priorities. + Develop an Enterprise Business Services Operating Model for Legal, Compliance and Risk which optimizes and streamlines processes. + Combine organizational goals, data, and Key Performance Indicators (critical metrics) to identify and measure optimization opportunities and remove barriers that enable the businesses to make better data-driven decisions. Process Design and Implementation + Conduct needs assessment interviews and collect data to understand individual department challenges and optimization goals. + Analyze business processes, identify inefficiencies, and develop optimization recommendations. + Collaborate with partners to design and implement optimized processes, technology, and location strategy. + Measure results, and report progress to partners. Legal, Compliance and Risk Enterprise Service Delivery (Centers of Excellence) + Evaluate the performance and business services against key performance indicators (critical metrics) and making improvements as needed. + Enable adoption of business processes across various geographies. + Supervise performance of processes to ensure consistency in delivery. + Root cause issues and develop recommendations for improvement. + Effectively leading resources, including budget, staff, and technology to optimize service delivery, as required. + Identifying and mitigating risks associated with business services to ensure continuity and resilience. + Being responsible for relationship with external vendors and service providers to ensure flawless service delivery. + Ensuring that business services follow relevant regulations, standards, and policies. + Implementing processes for ongoing improvement of business services, adapting to changing business environments and technologies. + Supporting coordination of data to provide insights. Stakeholder Management + Collaborate with collaborators at various levels across the firm to understand their process requirements and gather feedback. + Engage with team members to drive process adoption, set expectations, and communicate process changes or updates. + Effectively communicating with all levels of the organization to relay information about business service strategies, changes, and improvements. + Hold business reviews to discuss current performance, issues and/or changing requirements. Implement high impact priorities. + Collaborate across the organization to synthesize and develop long-term capabilities, investments, and supporting organizational structure. + Align on critical priorities needed to enable near-term transformation initiatives to standardize, centralize and enable automation for business processes to better serve our clients and colleagues. + Ensure all processes meet compliance and regulatory requirements. + Develop an environment of continuous process improvement. + Develop high performing teams. Skills and experience that will lead to success Required Experience: + demonstrated ability in a leadership role. + Extensive legal, compliance or risk experience Excellent analytical and problem-solving skills, with the ability to identify process gaps and recommend effective solutions. + Proven success in driving process improvement initiatives and achieving measurable results. + Experience with Shared Operations and leading large, teams with varied strengths. + Proficiency in coordinating and collaborating with others. + Strong project management and change leadership skills, with the ability to lead cross-functional teams. + Excellent communication, presentation, and interpersonal skills. + Strong leadership skills with the ability to influence and collaborate with team members at all levels. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform crucial job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $200,000 to $250,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in Aon’s annual incentive plans in addition to base salary. The amount of any incentives varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with Company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-CB1 #LI-HYBRID 2554373 As a valued member of our team, you will contribute to achieving outstanding results for our clients by providing remarkable and impactful solutions through Aon Business Services. As Senior Director, Legal, Compliance and Risk Enterprise Business Services, you will report directly to the Head of Enterprise Business Services. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Your Impact as a Senior Director, Legal, Compliance and Risk Enterprise Business Services As the Senior Director, Legal, Compliance and Risk Enterprise Business Services, you will collaborate across various groups, geographies, and functions to optimize legal, compliance and risk processes, ensuring compliance with regulations and work with different departments to streamline operations. Job Responsibilities: Leading a global team of individuals and providing direction, guidance to achieve a common goal. Strategy Alignment and Service Delivery Model + Align the process objectives with the overall organizational strategy and goals. + Collaborate with critical team members, such as senior executives, department heads, and functional leaders, to learn their needs and ensure that the processes support their strategic priorities. + Develop an Enterprise Business Services Operating Model for Legal, Compliance and Risk which optimizes and streamlines processes. + Combine organizational goals, data, and Key Performance Indicators (critical metrics) to identify and measure optimization opportunities and remove barriers that enable the businesses to make better data-driven decisions. Process Design and Implementation + Conduct needs assessment interviews and collect data to understand individual department challenges and optimization goals. + Analyze business processes, identify inefficiencies, and develop optimization recommendations. + Collaborate with partners to design and implement optimized processes, technology, and location strategy. + Measure results, and report progress to partners. Legal, Compliance and Risk Enterprise Service Delivery (Centers of Excellence) + Evaluate the performance and business services against key performance indicators (critical metrics) and making improvements as needed. + Enable adoption of business processes across various geographies. + Supervise performance of processes to ensure consistency in delivery. + Root cause issues and develop recommendations for improvement. + Effectively leading resources, including budget, staff, and technology to optimize service delivery, as required. + Identifying and mitigating risks associated with business services to ensure continuity and resilience. + Being responsible for relationship with external vendors and service providers to ensure flawless service delivery. + Ensuring that business services follow relevant regulations, standards, and policies. + Implementing processes for ongoing improvement of business services, adapting to changing business environments and technologies. + Supporting coordination of data to provide insights. Stakeholder Management + Collaborate with collaborators at various levels across the firm to understand their process requirements and gather feedback. + Engage with team members to drive process adoption, set expectations, and communicate process changes or updates. + Effectively communicating with all levels of the organization to relay information about business service strategies, changes, and improvements. + Hold business reviews to discuss current performance, issues and/or changing requirements. Implement high impact priorities. + Collaborate across the organization to synthesize and develop long-term capabilities, investments, and supporting organizational structure. + Align on critical priorities needed to enable near-term transformation initiatives to standardize, centralize and enable automation for business processes to better serve our clients and colleagues. + Ensure all processes meet compliance and regulatory requirements. + Develop an environment of continuous process improvement. + Develop high performing teams. Skills and experience that will lead to success Required Experience: + demonstrated ability in a leadership role. + Extensive legal, compliance or risk experience Excellent analytical and problem-solving skills, with the ability to identify process gaps and recommend effective solutions. + Proven success in driving process improvement initiatives and achieving measurable results. + Experience with Shared Operations and leading large, teams with varied strengths. + Proficiency in coordinating and collaborating with others. + Strong project management and change leadership skills, with the ability to lead cross-functional teams. + Excellent communication, presentation, and interpersonal skills. + Strong leadership skills with the ability to influence and collaborate with team members at all levels. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform crucial job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $200,000 to $250,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in Aon’s annual incentive plans in addition to base salary. The amount of any incentives varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with Company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-CB1 #LI-HYBRID