To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Senior Director, People Strategy and Analytics will be responsible for providing business facing insights to the Chief People Officer, Executive Leadership Team, and Employee Success Leadership Team (Employee Success is Human Resources at Salesforce). The Director will provide leadership and be a strategic thought partner to members of the ESLT and enterprise-wide ELT who are passionate about using data to drive ES strategies and decisions at all levels.

This role will build and maintain consultative relationships with various ES and Salesforce business functions, segments, and key partners to address strategic high value talent opportunities for the company. The leader will need to deeply understand the business to derive ES/business strategies, challenges and opportunities. The Director should thrive in a data rich environment where they will be responsible for collaborating with other members of the ES People Analytics team to identify useful insights that support the business strategies underpinned by business context. To help achieve this, the leader will have a natural curiosity to identify and analyze trends to facilitate short- and long-term business decisions and improve performance results at the enterprise level.

Primary Responsibilities (Essential Functions):

Significantly contribute to Salesforce functional strategy through insight and measurement. Partner closely with ELT leaders and functional partner teams in both critical and run the business work.Operate as a leader within the people analytics team offering a cross-portfolio POV, representing Employee Success Business Partners (ESBPs) and business priorities, and helping to set strategic direction of the broader teamDevelop relationships and thought leadership across Employee Success (ES) and other Salesforce functional leadership teamsDrive delivery across ES and the enterprise through a team of globally-based analytics partnersConsult with ES leadership to translate ambiguous problems into questions and hypotheses grounded in the strategy of the businessInfluence senior leaders with a clear and compelling POV grounded in analytic insight and ES strategyDesign and deliver a unified, but nuanced global strategy for analytics products and insights for the ESBP organization and business leadersProvide junior analytics partners with analytic and collaborator support and development opportunities where neededRepresent Analytics in cross-functional, high visibility work, influencing and educating where appropriate, and inspiring action where neededProvide leadership to attract, develop, mentor, motivate, and retain talent within a matrixed organizationRecruitment: Salesforce employees are expected to be on the constant lookout for the best talent to bring onboard, helping Salesforce build toward $50B in revenue by 2026Other duties as assigned.

Knowledge and Skills Requirements:

Expert ability to translate business needs and problems into solutionsAdvanced ability to investigate, analyze and solve complex problems/issuesExtraordinary analytical and quantitative skillsExceptional communication skills with ability to convey business priorities and complex topics in an easily digested wayProven ability in strategic problem framing, issue identification, and the development of practical business solutionsLarge, multi-business/enterprise initiative experience and experience with vertical and horizontal leadershipOrganizational skill with regards to making timely and effective decisions and produce results through strategic planning and thoughtProven ability to drive multi-faceted and cross-functional initiativesOutstanding ability to partner with individuals across a wide variety of operational, functional, and technical disciplines and to work well within and manage a cross-functional teamAdvanced influencing skills when working with internal partners and external providers to resolve issues/problemsProven success in leading teams through inspiration, development, change management, and operational effectiveness

Education/Experience:

Minimum 12+ years experience in an Analytical, Finance, Research, or Human Resources related fieldMA/MS or PhD degree in Statistics, Social Sciences (e.g., IO Psychology, Behavioral Economics or Sociology) or related quantitative fieldDemonstrated expertise partnering/consulting with executive leadership teamsPrevious people leadership experience required; experience leading people analytics team preferredTableau experience or ability to become an expert in Tableau’s full product suiteExperience with R and familiarity with SQL required; demonstrated ability to run analyses, explain output appropriately to non-experts, and recommend next steps relevant to the business contextSoftware industry experience preferred

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $244,500 to $372,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.