Job Summary - Senior Director, Surgical Services

Working collaboratively with Medical Staff leaders, nursing and administrative leaders and all stakeholders, this position will be responsible for all aspects of Surgical Services and other assigned services throughout Corewell Health including strategic planning and implementation, operational performance (quality/safety; patient/family experience; financial performance; employee work life) and the ongoing development of leaders and teams to support care and services. This role will serve as the primary resource and advocate for high professional standards, high quality clinical outcomes and team member engagement and performance. This position shall also ensure and oversee (with key business partners), academic and research activities and philanthropic initiatives. Services include care for patients across the continuum including hospital and ambulatory settings throughout the primary and secondary service areas. The position will also be responsible for the development of anesthesia business processes and function as the relationship manager of a multi-million-dollar anesthesia contract and the lead for the Joint Operations Committee responsible for overseeing: compliance to contract terms, quality standards and expense reconciliation.

Essential Functions - Senior Director, Surgical Services

Directs and oversees surgical services operations (inclusive of anesthesia services) for all Corewell Health West surgical and endoscopy sites performing over 100,000 procedures. Assures safe, cost-effective quality care delivery, based on regulatory, accrediting and professional practice standards, and the philosophy and policies for surgical services. Develops and maintains quality monitoring systems to continuously monitor and measure the quality, safety and outcomes of the responsible service. Develops service/unit quality indicators to evaluate unit performance, staff performance, level of practice for specific patient populations and develops improvement plans to correct variances. Participates in and facilitates interdisciplinary performance initiatives.Drives continuous assessment and improvement of processes and assists stakeholders and process owners in prioritizing improvement opportunities. Ensures service performance achieves established goals for financial performance, patient experience, quality outcomes and physician/employee satisfaction. Facilitates quality improvement targeting key clinical outcomes as well as process improvement opportunities.In conjunction with key stakeholders and service line leaders, establishes and facilitates the strategic vision for Operations of Surgical Services and any assigned ancillary service(s) within the CH region including ambulatory surgical centers Provides strategic program leadership to achieve program growth. Participates in the development and review of policies, procedures and guidelines based on evidence-based practice, research findings, and C quality outcomes.Organizes the structure of assigned services. Directs and supervises services to assure safe, cost effective, quality care delivery in the clinical area based on regulatory, accrediting and professional practice standards, and the philosophy, policies and procedures for the Region and assigned services. Evaluation of care delivery is achieved through performance improvement process, monitoring of quality indicators, evaluation of staff performance, and rounding.Prepares (as part of the strategic plan) capital and operating budgets subject to normal authority, approval limitations and timelines. Analyzes critical financial performance and develops strategic action plans for optimum program profitability. Plans staffing and resource allocation to meet productivity targets and patient care needs. Develops programs and collaborative strategies to enhance growth and revenue for service areas.Analyzes market data and maintains awareness of regional market strategic opportunities for program growth. Monitors and evaluates product line metrics in clinical outcomes, customer service, financial performance, volumes and market position against strategic program goals.Assures a process to identify and address ethical issues within responsible service and the organization. Formulates decisions and actions based on ethical principles. Advocates for privacy, confidentiality, and security of patient, staff and organization data.Develops, maintains, and evaluates a professional practice environment that empowers and supports staff. Encourages shared decision-making, accountability, and autonomy. Establishes and promotes a framework for staff which includes mission, vision, core values, philosophy, and standards of practice. Serves as a role model and mentor to staff, colleagues and students.

Qualifications - Senior Director, Surgical Services

Required Master's Degree in Healthcare Administration/Business Administration, Nursing or related field.10 years of relevant experience leadership experience Required

Physical Demands - Senior Director, Surgical ServicesPallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbsWaist to Waist > 5 lbs: Seldom up to 10 lbsWaist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbsWaist to Overhead > 5 lbs: Seldom up to 10 lbsBilateral Carry > 5 lbs: Seldom up to 10 lbsUnilateral Carry > 5 lbs: Seldom up to 10 lbsPushing Force > 5 lbs: Seldom up to 10 lbsPulling Force > 5 lbs: Seldom up to 10 lbsSitting: FrequentlyStanding: OccasionallyWalking: OccasionallyForward Bend - Standing: SeldomForward Bend - Sitting: OccasionallyTrunk Rotation - Standing: SeldomTrunk Rotation - Sitting: OccasionallyReach - Above Shoulder: SeldomReach - at Shoulder or Below: SeldomHandling: OccasionallyForceful Grip > 5 lbs: SeldomForceful Pinch > 2 lbs: SeldomFinger/Hand Dexterity: Frequently

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids

Department Name

Surgical Services - Butterworth

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

7am-5pm

Days Worked

Monday - Friday

Weekend Frequency

Variable weekends

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.