As the technology firm that created the mobile world and a rich history of 145 years of building ground-breaking solutions and innovative technologies supported by 60,000+ patents, Ericsson has made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you are welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team.

Ericsson Enterprise Wireless Solutions (BEWS) is the group responsible for leading Ericsson’s Enterprise Networking and Security business. Our growing product portfolio spans across wide area networks, local area networks and enterprise security. We are the #1 global market leader in Wireless-WAN based enterprise connectivity solutions and are growing fast in enterprise Private 5G networks and Secure Access Services Edge (SASE) solutions.

How Will You Contribute to the Company?

Ericsson Enterprise Wireless Solutions is seeking an energetic and hands-on Senior Director of Engineering to lead the development of our NetCloud Manager Applications. In this role, you will guide multiple teams in advancing our NetCloud Platform, focusing on delivering solutions that manage the full lifecycle of both current and future networking products. Your responsibilities will include evolving the platform's architecture to support comprehensive network management while enhancing intuitiveness and AI capabilities. You will collaborate closely with Product Management to define the product roadmap and work with top industry talent in a dynamic and innovative setting. This position is available at our headquarters in Boise, Idaho, or our Silicon Valley office.

What Will You Do?

Recruit, coach, and retain top engineering talent. Manage ongoing performance, provide career development opportunities, and foster a culture of innovation and excellence within the engineering team.

Collaborate closely with the executive team and Product Management to understand the product vision and strategy for NetCloud. Develop engineering strategies that align with this vision, set clear success metrics, and ensure that engineering solutions address user needs and challenges effectively.

Analyze usage metrics and customer feedback to guide engineering improvements and feature enhancements. Use these insights to prioritize development tasks, ensuring the platform evolves to deliver an intuitive and user-friendly experience.

Apply AI/Ops methodologies to automate platform operations. Ensure that engineering efforts provide measurable value to users by enhancing automation and operational efficiency.

Partner with Product Management to perform ROI analysis on further investments in the SaaS platform. Focus on reducing operational costs while enhancing application performance, security, and user experience.

Collaborate with cross-functional teams including sales, support, marketing and compliance, partnerships, finance. Ensure that engineering efforts are aligned with broader product lifecycle plans and business objectives.

Evaluate engineering priorities, making informed decisions about development focus. Justify choices with data, analysis, and business objectives to stakeholders.

Define clear expectations and milestones for engineering initiatives using iterative development methodologies. Regularly update stakeholders on progress and strategic objectives to ensure alignment with overall goals.

Stay updated on the competitive landscape and industry trends to guide engineering decisions and identify opportunities for differentiation.

Qualifications

Minimum Qualifications:

Bachelor’s or Master's degree in Computer Science, Software Engineering, or a related field

Ten (10+) years of experience in software engineering and development with five to seven (5-7) years in a leadership role managing SaaS software development teams, preferably in network management solutions

Expertise in designing, developing, and managing SaaS applications with scalability, reliability, and security, including understanding of cloud infrastructure, microservices and multi-tenant architectures

Proficiency in modern development languages and frameworks commonly used in SaaS environments (e.g., Java, Python, JavaScript, etc.)

Experience with DevOps practices, CI/CD pipelines, and cloud platforms (e.g., AWS, Azure, Google Cloud) relevant to SaaS applications

Ability to define and implement the strategic vision for SaaS network management solutions, aligning with overall business goals

Proven track record of leading and mentoring global SaaS development teams, fostering innovation, and ensuring high performance in a fast-paced environment

Strong experience managing software development projects, from concept through deployment, including handling agile methodologies and iterative development processes

Excellent communication skills to articulate technical concepts to non-technical stakeholders, and to lead team discussions and collaborations effectively

Ability to understand and address customer needs and pain points related to network management SaaS products

Strong analytical skills to solve complex technical problems and optimize SaaS applications for performance and reliability

Track record of driving innovation in SaaS products and adapting to emerging trends and technologies in network management

Ability to build and maintain relationships with key stakeholders, including customers, partners, and other departments

Flexibility to travel between Boise, Bangalore, and Los Gatos

Preferred Qualifications:

Knowledge and experience with Cellular Protocols (LTE/5G)

Why Ericsson Enterprise Wireless Solutions?

At Ericsson Enterprise Wireless Solutions, we are one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves. 

 

Our values drive everything we do: 

Respect: we don't point a finger; we lend a hand.Integrity: we do the right thing, even when it is hard; we make fact-based decisions.Perseverance: we accept and embrace change; we have a passion to win!Professionalism: we hold each other accountable.

We are creating the future of global connectivity and community. Come join us. You belong here. 

Compensation & Benefits at Ericsson Enterprise Wireless Solutions

At Ericsson Enterprise Wireless Solutions, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.  

 

Your Pay: 

The salary range for this position is listed below.  The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

  

$195,650.00 - $363,350.00

Your pay also includes the opportunity for an annual bonus and a cash-based long-term incentive. These variable pay opportunities are dependent upon the attainment of goals and objectives as determined by our Senior Leadership team. Certain eligibility and pro-ration rules apply.

Your Health: 

Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage. 

 

Your Financial Security: 

Ericsson Enterprise Wireless Solutions invests in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits. 

 

Your Time: 

Your work-life balance is important to us. Ericsson Enterprise Wireless Solutions provides generous paid time off, including: 15 days of Flexible Time Off (FTO), four paid quarterly well-being days, and 11 paid annual holidays (includes nine company holidays and up to two floating holidays).  Please note that an employee’s FTO balance and floating holidays may be prorated in the first year, based on start date. We also offer paid maternity-leave benefits and six weeks 100% paid family leave for all employees.  

 

Additional Benefits: 

Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, Talkspace mobile therapy, and volunteer paid time off. 

 

 

Ericsson Enterprise Wireless Solutions’ Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.

Please note: Ericsson Enterprise Wireless Solutions does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Ericsson Enterprise Wireless Solutions employees.

The deadline to apply to this role is listed below.

09 / 30 / 2024

Note: this date may be updated based on any extensions to the job posting.