**About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We are seeking a leader who will drive the operational excellence of our Acceleration and Growth (AGT) organization’s transformation. Reporting directly to our SVP, Revenue Enablement and Operations, this role is pivotal in driving strategic initiatives, aligning organizational priorities, and ensuring the seamless execution of transformative projects. The Senior Director of Transformation will be a key player in shaping the future of our organization, fostering cross-functional collaboration, and steering towards the organization’s strategic objectives. The ideal candidate is a strategic leader with a proven ability to navigate complexity, balance competing priorities, and drive operational rigor in a dynamic environment. **The Main Responsibilities** In this role you will be responsible for orchestrating, prioritizing, sequencing, and overseeing AGT’s transformation efforts as part of the broader Lumen Transformation Office (LTO) charter. You will leverage your robust business acumen and operational rigor to optimize resource utilization and drive cost efficiencies within complex organizational environments while employing your strategic mindset and excellent communication skills to navigate various complex environments both within AGT and across Lumen more broadly. You will also lead in the planning, execution, and oversight of AGT’s transformational projects, ensuring successful delivery through meticulous program management, stakeholder engagement, and continuous improvement practices. **Strategic Leadership:** + Lead the strategic prioritization process, ensuring alignment of the AGT organization with company-wide goals. + Develop and implement high-level strategic plans that integrate financial, resource, and business priorities, ensuring feasibility, and alignment. + Collaborate with executive leadership to build consensus on organizational objectives and drive strategic initiatives. **Operational Excellence:** + Establish commercial processes and rigor to drive continuous improvement, enhance seller productivity, and provide data-driven insights to guide strategic decision-making. + Lead AGT in designing and implementing commercial excellence programs and automation to drive cost out of the business and accelerate growth. **Transformational Leadership:** + Drive communication and change management efforts, ensuring stakeholders are informed, aligned, and engaged during organizational transformations. + Represent the AGT organization in broader corporate strategic initiatives, providing insights and recommendations to executive leadership. **What We Look For in a Candidate** **Must-Have Skills & Experience:** + Extensive experience in a strategic role within operations, program management, or business operations for a large, complex organization. + Strong background in business process engineering and designing commercial excellence programs. + Exceptional communication and change management skills, with the ability to engage and align diverse stakeholders. + Demonstrated leadership and organizational skills, with experience managing and mentoring cross-functional teams. + Ability to represent a group in corporate-level strategic initiatives, driving alignment and measurable results. + Experience working at the intersection of business and technology, ensuring alignment between product development, technology capabilities, and market needs. + Proven track record of partnering with Sales, Customer Success, and Partner teams to develop and operationalize revenue-generating initiatives. **Nice-to-Have Skills:** + Familiarity with financial tools and enterprise software like Salesforce or SAP. + Knowledge of operational frameworks such as OKRs, Agile methodologies, or Lean practices. + Experience in a revenue-focused role within a commercial organization. + Understanding of validated design processes or revenue strategies in commercial or SaaS environments. + Knowledge of business models, sales enablement strategies, or pricing optimization practices. **Ideal Candidate:** + A strategic thinker who can translate high-level goals into actionable plans while navigating complexity. + Thrives in cross-functional environments, effectively balancing competing priorities and driving alignment. + Has a data-driven mindset, ensuring decisions and recommendations are grounded in clear metrics and analysis. + Demonstrates exceptional leadership and communication skills, with the ability to inspire and align teams toward shared objectives. + Operates with a growth mindset, continually seeking opportunities to improve processes and outcomes **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $171,447.00 - $228,596.00 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $180,020.00 - $240,026.00 in these states: CO HI MI MN NC NH NV OR RI $188,592.00 - $251,456.00 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits* (https://jobs.lumen.com/global/en/benefits-statement) + Bonus Structure \#LI-SB1 Requisition #: 337260 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 03/15/2025